Learn how fire safety and maintenance contractor DKSM automated compliance scheduling and inventory tracking across 300+ client sites with FieldEx.
￭ Different Checklists for Different Systems: Each type of fire safety equipment, e.g. sprinklers, hose reels, fire alarms, needed its own inspection process, from visual checks to testing for leaks and recording meter readings.
￭ Tracking Both the Big Picture and the Small Details: Technicians had to keep records at two levels: the overall site, and individual equipment, like inspecting each fire hydrant one by one.
￭ Juggling Multiple Schedules: With 300+ client accounts, maintenance needed to happen at different intervals: some monthly, some every two months, some quarterly, and some every six months. This made keeping everything on track highly challenging.
￭ Manual Parts Tracking: Team leads had to manually write down which spare parts were used or returned, then update a separate accounting system. This led to gaps and mismatches in inventory records.
￭ Coordinating Teams on Site: With 2 to 3 technicians working together at each site, there was no easy way to track progress in real time or confirm that work was actually completed.
FieldEx provided DKSM with one central system to schedule maintenance, digitize safety checklists and manage spare parts. All done from a mobile app.
￭ Custom Checklists for Every System: Built specific digital checklists for sprinklers, hose reels, fire alarms and hydrants. This enables technicians to record visual checks, test results and readings directly on-site.
￭ Automatic Maintenance Scheduling: Automatic reminders set up for maintenance across all the different schedules: monthly, every two months, quarterly and every six months. This means nothing gets missed across any of the 300+ client accounts.
￭ Linked Site and Equipment Records: Individual equipment records (like each hydrant) are now connected to the overall site record. This gives a full picture of compliance at every level.
￭ Mobile Parts Tracking: Used and returned parts are now logged directly on team leads’ phones, making it easier to keep track of what is consumed and what is returned. Early alerts for low stock counts also keep the store keeper informed in advance about which parts need replenishing.
￭ Better Team Coordination: FieldEx has simplified how jobs are scheduled and tracked, capturing progress, check-ins and client sign-offs, all in one place.
With FieldEx in place, DKSM transformed how it runs day-to-day operations, strengthened compliance and simplified inventory management.
￭ Accurate, Consistent Inspections: Digital checklists ensured every fire safety check, test and reading was recorded the same way, every time.
￭ No More Missed Maintenance: Automatic scheduling removed the manual planning work across all 300+ client accounts.
￭ Simplified Inventory Tracking: Real-time mobile logging made it much easier to keep spare parts records accurate and in sync.
￭ Faster, Better-Coordinated Teams: Real-time tracking for field crews sped up job completion and made it possible to generate service reports instantly.
￭ Total Peace of Mind: With everything managed in one place, DKSM now has full visibility and confidence in staying compliant.
FieldEx is reviewed by real users on Capterra, an independent software review platform. Read what other field service and maintenance teams have to say on Capterra.
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