For service teams whose work has grown beyond quotes and projects: features, setup, pricing and contracts compared, with every Simpro claim linked to its source.
Simpro suits trade contractors who quote, run projects and invoice from one system. FieldEx is a field service and asset management (FSM+CMMS) application. As a Simpro alternative, it suits service teams that also maintain customers' equipment on a schedule, with preventive maintenance built in, published prices and setup included.
If your work is straightforward trades jobs (quote, do the job, invoice), Simpro may be a better fit. FieldEx is for businesses whose operations are more complex than single-trade field service tools can handle.
The biggest differences are how maintenance is sold, how prices are shown and how you start.
| FieldEx | Simpro | |
|---|---|---|
| Preventive maintenance | Included, on dates, meter readings or both | Maintenance Planner add-on (Simpro pricing) |
| Published prices | Yes, per user (FieldEx Pricing) | No, quote only (Simpro pricing) |
| Free trial | 14 days, no credit card (FieldEx Pricing) | No, a guided demo instead (Simpro pricing FAQ) |
| Setup fee | None, with setup help and training included | Yes, for onboarding, training and data migration (Simpro pricing FAQ) |
| Typical implementation | Depends on requirements and data, with standard setup included | "Plan for around 60 days" (Simpro) |
| Contract | Monthly or annual, with no minimum term or notice | Monthly or annual billing (Simpro pricing FAQ) |
| App languages | English, Bahasa Malaysia, Chinese, German and Spanish | English and Spanish (Simpro help guide) |
Simpro is a mature, trades-first platform with real depth in quoting, projects and job costing.
Quoting and job costing. Estimating, takeoffs, purchasing and invoicing sit in one system (Simpro pricing).
Projects and service in one place. Multi-stage projects run alongside service jobs (Simpro pricing).
Strong in its home market, Australia. Simpro is based in Brisbane (Simpro contact), and live support runs 24 hours a day, 6 days a week (Simpro).
Popular with small trade businesses. 76.9% of its 479 G2 reviewers are small businesses (G2). A Reddit user with ten years on Simpro calls it "a very powerful off the shelf system" (r/SIMPRO, Apr 2026).
Teams move when contracts, add-ons and hand-built maintenance schedules start costing more than the software saves.
Recent reviewers say Simpro held them to the remaining term or to an automatic renewal (G2, Jul 2026, Capterra, Aug 2026, Xero App Store). With FieldEx, choose monthly or annual billing, with no minimum term and no notice period: you simply don't renew when your term ends. Annual billing costs less than monthly.
G2's pricing summary says reviewers cite significant price increases, one of nearly 60% over three years (G2), and others report 15% rises in 2026 (Capterra). FieldEx publishes its per-user prices and offers volume discounts (FieldEx Pricing).
Maintenance Planner is a paid Simpro add-on (Simpro pricing), and its jobs are created from the planner by picking a date range for the assets due (Simpro help guide). FieldEx raises each maintenance job ahead of its due date, on dates, meter readings or whichever comes first, and reschedules overdue jobs. Fixed calendar dates apply to time-based plans.
Record parent and child assets, put QR labels on each asset and component, and keep certifications with reminders. FieldEx reports MTBF, MTTR and downtime for every asset, and condition grades from checklists update the asset's status and raise follow-up jobs.
Digital Forms sits on Simpro's list of paid add-ons (Simpro pricing). In FieldEx, a checklist answer can raise follow-up work on its own, and a branded completion certificate is created as soon as the job is signed off (FieldEx Pricing).
Simtrac GPS Fleet tracking is a paid Simpro add-on too (Simpro pricing). FieldEx uses each technician's live location to send jobs to the nearest suitable person and logs travel and mileage. Technicians can switch location tracking off at any time by setting their app status to unavailable.
Simpro's help guide says employees can still be scheduled outside their available hours (Simpro help guide). In FieldEx, new jobs are matched on skills, zone and availability first, then go to the nearest, least busy technician, and anyone on leave or off shift is skipped.
In Simpro, a response time runs from job creation to the first schedule (Simpro help guide). FieldEx applies a service-level package to each job, times every step against your business hours and warns you before a breach.
Simpro charges an initial setup fee (Simpro pricing) and plans about 60 days with an Implementation Consultant (Simpro). FieldEx setup, onboarding and training are free, and the in-app AI assistant answers questions 24/7 (FieldEx Implementation).
Simpro offers a tailored demo rather than a self-serve trial (Simpro pricing). FieldEx offers a 14-day free trial, with no credit card needed (FieldEx Pricing).
Both schedule and maintain customer equipment. FieldEx includes rule-based assignment, certifications and SLA timers in one product. Simpro adds maintenance through Maintenance Planner.
Details: FieldEx lets you make each rule optional or mandatory, then picks the nearest, least busy matching technician. Simpro says its Cooper AI in Simpro Lightning assigns the closest qualified technician and optimizes routes (Simpro, Oct 2026).
| Capability | FieldEx | Simpro |
|---|---|---|
| Automatic assignment | Matched on skills, zone and availability, then nearest and least busy | Preferred technician auto-assigned by customer, site or asset type (Simpro help guide) |
| Shifts and leave | Technicians on leave or off shift are skipped automatically | Available hours set, but staff can be scheduled outside them (Simpro help guide) |
| Location | Live location used for jobs starting within hours | Travel-distance filter, plus Simtrac fleet tracking for nearest technician (Simpro features) |
| When no one matches | Backup groups tried in order, sharing jobs fairly | Not publicly documented |
| Visual scheduler | Drag-and-drop board with a backlog of unassigned jobs | Day, week and project views with drag and drop (Simpro help guide) |
Details: FieldEx QR labels print in bulk and can cover an asset's components. A customer scanning a site QR code reports a fault without logging in.
| Capability | FieldEx | Simpro |
|---|---|---|
| Assets by customer site | Customers, sites and assets in one hierarchy, with full history | Assets per site, with fields per asset type (Simpro help guide) |
| Parent and child assets | Components linked to a parent installation | Not publicly documented |
| Warranty | Warranty start and end dates on every asset | Warranty dates as custom asset fields (Simpro help guide) |
| QR codes | Asset labels, plus public fault reporting that creates a job | Asset look-up in the app (Simpro) |
Details: Fixed calendar dates apply to time-based plans. In Simpro, maintenance planning is the Maintenance Planner add-on (Simpro pricing). FieldEx includes it.
| Capability | FieldEx | Simpro |
|---|---|---|
| Triggers | Dates, meter readings, or whichever comes first | Service levels set frequency per asset type (Simpro help guide) |
| Next due date | Fixed calendar, or floating from the last completion | Service dates set per asset and service level (Simpro help guide) |
| Creating the work | Work orders created automatically ahead of the due date | Jobs created from the planner by date range (Simpro help guide) |
| Missed maintenance | Overdue work rescheduled automatically after a set number of days | Not publicly documented |
| Site and recurring plans | Plans for whole sites, plus recurring jobs | Recurring jobs with due alerts (glossary) |
| Capability | FieldEx | Simpro |
|---|---|---|
| Certifications | Recurring certifications per asset, with reminders and completion alerts | Certificate of Maintenance report per site (Simpro help guide) |
| Inspections | Scheduled inspections, each tied to its checklist | Test readings and failure points per service level (Simpro help guide) |
| Follow-up work | Checklist answers raise follow-up jobs and update asset status | Failed tests raise alerts, then quotes or jobs follow (Simpro help guide) |
| Service documents | Branded PDFs generated automatically by job type and status | Digital Forms add-on, with compliance templates on request (Simpro help guide) |
Details: FieldEx applies the right SLA package to each job automatically. A Simpro response time measures from job creation to the first schedule.
| Capability | FieldEx | Simpro |
|---|---|---|
| Contracts | Customer contracts covering assets and maintenance plans | Asset maintenance contracts with start and expiry alerts (Simpro help guide) |
| SLA tracking | Multi-stage SLA timers with at-risk and violation alerts | Response times, with an alert when one is missed (Simpro help guide) |
| Working hours | SLA clocks follow business-hours calendars | Response times can include or exclude weekends (Simpro help guide) |
| Capability | FieldEx | Simpro |
|---|---|---|
| Technician stock | Each technician's stock, with a full movement history | Vehicle storage devices assigned to technicians (Simpro help guide) |
| Transfers | Requests and transfers with multi-level approval | Transfers between storage devices, with low-stock alerts (Simpro help guide) |
| Parts on the job | Parts fitted are deducted from the technician's stock | Stock used is taken from the technician's device (Simpro help guide) |
| Capability | FieldEx | Simpro |
|---|---|---|
| Reliability | MTBF, MTTR, downtime and utilization per asset | Not publicly documented |
| Reports | Report tables you filter, group, export and schedule by email | Standard reports, including maintenance and response times (Simpro help guide) |
| Capability | FieldEx | Simpro |
|---|---|---|
| Customer portal | Jobs, upcoming maintenance, equipment, requests and rescheduling | Assets, service history and test reports (Simpro help guide) |
| Access control | Permission profiles, plus a hierarchy that limits what each team sees | Security groups control what each employee can do (Simpro help guide) |
Simpro details come from its current help guide and product pages, checked 9-10 Oct 2026. "Not publicly documented" means we found no mention there. FieldEx details come from its product documentation and FieldEx Pricing.
More on these FieldEx features: Scheduling and Dispatch, Preventive Maintenance, Asset Management, Service Contracts and SLAs.
Expect a quote, a setup fee, add-ons for maintenance and about two months with a consultant.
With FieldEx, setup help, training and support are part of the per-user subscription.
A cost comparison isn't possible, because Simpro doesn't publish its prices.
FieldEx publishes its prices on the FieldEx Pricing page and offers volume discounts.
FieldEx is likely to cost less to own. Standard implementation and training cost nothing extra, and there is no consultant to book. With Simpro, budget for the setup fee, the Maintenance Planner add-on and about 60 days with an Implementation Consultant (Simpro pricing FAQ, Simpro).
Tip: ask Simpro for a written quote for the same users, with Maintenance Planner and the setup fee included, and compare it with a FieldEx quote.
Simpro plans for about 60 days with a consultant. FieldEx includes standard implementation and training, with no consultant to book.
Simpro guides new customers through implementation with an Implementation Consultant, on site or online (Simpro).
Once we know your requirements and your data is ready, FieldEx can be implemented in as little as a week with standard features for small businesses. Larger setups and custom work take longer. Customers, contacts, sites, assets and past jobs can be uploaded. FieldEx helps with setup, and training is included. You can start with one team or one site (FieldEx Implementation).
| Capterra, out of 5 (FieldEx 19 Oct, Simpro 9 Oct 2026) | FieldEx | Simpro |
|---|---|---|
| Ease of use | 4.327 reviews | 3.7150 reviews |
| Customer service | 4.727 reviews | 3.8145 reviews |
Contract terms and price rises are the most repeated complaints in recent Simpro reviews. Simpro's published terms tell a different story on monthly plans.
With FieldEx, choose monthly or annual billing, with no minimum term and no notice period: you simply don't renew when your term ends. Annual billing costs less than monthly. Whichever vendor you choose, get the term and renewal terms in writing.
Both apps run the job on the phone. Recent Simpro reviewers report gaps between the app and the desktop software.
Simpro Mobile runs on iOS and Android (Simpro features). Recent reviewers say technicians "cannot perform many of the same functions in the mobile app that they can on desktop" (G2, Jul 2026).
On the FieldEx app (Android and iOS), technicians:
FieldEx supports teams worldwide: customers in 16 countries, online onboarding anywhere, and local help in Singapore and Malaysia.
16 countries
Online onboarding and training anywhere
On-site help in Singapore and Malaysia
FieldEx ticket and email support run around the clock, beside a 24/7 in-app AI assistant (FieldEx Implementation). Teams can rename fields and labels to their own words, and add new languages written in the Latin alphabet. Simpro, based in Brisbane, runs live support 24 hours a day, 6 days a week (Simpro).
Plan your data export before your Simpro notice date, then move in five steps.
More on moving systems: FSM System Replacement and CMMS System Replacement. Still choosing? Read FSM vs CMMS. Then see our Field Service Management Software guide.
Export your data. Simpro's terms let you download a backup during the term and for 30 days after (master terms, cl. 13).
Free requirements session. FieldEx maps your jobs, equipment, schedules, inspections and reports, and says early if it isn't the right fit.
Upload your records. Customers, contacts, sites, assets and past jobs can be uploaded.
Rebuild your forms. Checklists, inspection forms and completion reports are recreated in FieldEx.
Train and go live, one team or site at a time (FieldEx Implementation).
Simpro is a strong choice for trade contractors whose business runs on quotes, projects and job costing. FieldEx is built for service and maintenance operations: equipment across many sites, maintenance on dates and meter readings, and contracts with SLAs. It comes with published prices, volume discounts, a free trial and standard implementation included.
FieldEx is likely to cost less to own. Book a demo with your own jobs and equipment to see the fit.
In recent reviews, the most repeated complaints are contract terms and price rises, and reviewers also report a steep learning curve at setup. Teams that maintain customers' equipment on a schedule also look for preventive maintenance included in the product rather than added on.
A direct comparison isn't possible, because Simpro doesn't publish its prices. FieldEx publishes its prices, offers volume discounts and includes standard implementation and training at no extra cost.
No. Simpro offers a guided, personalized demo instead of a self-serve trial. FieldEx offers a 14-day free trial, with no credit card.
Yes. Plans run on dates, meter readings or both, and create the work orders automatically. In Simpro, preventive maintenance planning is the Maintenance Planner add-on.
That depends on your order form. Simpro's terms let either side end a monthly subscription on 30 days' notice, but several reviewers on longer terms say they were held to the remaining term. Check your term, notice period and renewal date. FieldEx has no notice period: you simply don't renew.
There's no setup fee. Once we know your requirements and your data is ready, FieldEx can be implemented in as little as a week with standard features for small businesses. Larger setups and custom work take longer. Custom workflows and integrations are quoted separately.
Yes. FieldEx publishes its per-user prices and offers volume discounts for larger teams. Standard implementation and training are included at no extra cost.
FieldEx can connect to any open system through REST APIs and has connectors for QuickBooks and Xero.
FieldEx wrote this comparison. Every Simpro statement links to its source, with the date we checked it.
