Fire & Safety Software

The problem

Running fire, security and CCTV maintenance across multiple client sites comes with its own pressure.
Inspections are mandatory, assets are everywhere, and clients expect proof the moment they ask for it.

Inspections get missed or found out too late.

A system can go overdue with no one noticing until it's flagged, with no record showing it was ever checked.

Proof of service takes hours to pull together.

Paper forms get lost, and WhatsApp photos have no audit trail. When a client or regulator asks for evidence, finding it shouldn't take a search.

Emergency callouts are hard to track.

Assigning the nearest technician and knowing how long the response actually took is difficult without a system built for it.

Every asset needs its own history, and that's hard to keep.

Panels, cameras, access controllers and detectors each need a record of faults, replacements and test results, not one shared file for the whole site.

Installation work leaves no documented trail.

New panels, detectors and cabling get commissioned and signed off, but there's often no record tying that work to the asset once the job is done.

How it works with FieldEx

With FieldEx, each type of work runs on its own structured process — and all of it is visible in one place.

Inspections are scheduled automatically.

FieldEx creates the job and assigns it to the right technician before the due date arrives, based on the date or the contract terms.

Every check produces a signed, exportable record.

Technicians complete standardised checklists and capture photos and signatures on-site. FieldEx generates a timestamped compliance report the moment the job is closed, ready to export or send the same day.

Callouts go to the nearest technician, with response time tracked.

From the moment a job is logged to the moment the technician arrives, FieldEx tracks it.

Every asset keeps its own full-service history.

Pull the complete history for any panel, camera or detector, at any site, in seconds.

Installation and commissioning get documented from day one.

Technicians record every panel programmed, every detector placed and every cable tested, with photo proof and client sign-off captured before they leave the site.

Key capabilities

Built for the way fire, security and CCTV companies operate.

Automatic Inspection Scheduling

Schedule recurring inspections by date or by contract terms. The system creates the job and assigns it to the right technician before the due date arrives.

On-Site Checklists and Forms

Build inspection forms that match your compliance requirements. Technicians complete them on their phones. If a fault is found, a repair job is created automatically.

Asset Records for
Every System

Keep a full history for every fire panel, camera, access controller, and detector. Track faults, replacements, and test results by individual asset across all client sites.

Instant Compliance Reports

Generate a PDF report at the end of every visit. Includes checklist results, photos, technician signature, and timestamp. Send it to the client the same day.

Dispatch and Response Tracking

Assign emergency callouts to the nearest available technician. Track response time from the moment the job is logged to the moment the technician arrives on site.

Parts Tracking Across All Jobs

Track detector heads, panels, cables, and replacement parts across your warehouse and your vans. Know what stock you have before the technician leaves for the job.

Keep every fire, security and CCTV system in service.

The problem

How it works with FieldEx

Key capabilities

Who is this for