Your team does different kinds of work, in different places, for different clients. FieldEx is field service management software that keeps all of it organised — jobs, schedules, assets, compliance records, and the people doing the work. We handle the setup so your team can straight away.
Every service your team delivers is different. Different checklists. Different machines. Different rules. Most software ignores that and puts every job on the same form. FieldEx gives each type of work its own setup. Your technicians see exactly what they need for the work in front of them, nothing more.
Each job type has its own fields, steps, and status flow. An installation looks different from a repair. A repair looks different from an inspection. Your team sees a form that matches the job, not one form built for everything.
Build a checklist for each service type and each set of rules. When a technician finds a problem, FieldEx creates a follow-up job and assigns it. No one has to remember. Nothing gets missed.
Every machine has a full service record, no matter the type. Look up assets by serial number. See every job, every part swap, every note. Larger systems and their parts are linked together.
Schedule maintenance by date, by machine usage, or both. Attach a plan to a single machine or run a full site visit. FieldEx creates and assigns jobs on its own. Works for every type of machine and every service in your operation.
Track parts at three levels: location, zone, bin. Each technician has their own kit on the app. When they use a part on any job, stock levels update and the system flags when it is time to reorder. One process, no matter the service
Group your technicians by area, skill, certificate, or service type. FieldEx sends each job to the right person on its own. It knows who is on leave, who is busy, and who is qualified.
Auditors want records. Warranty providers want proof. Clients want to know the work was done properly. When you run several services, each with its own rules, that paperwork gets harder. FieldEx records everything as the job happens, sorted by job type, machine, and rule. When someone asks for proof, you find it in seconds.
Set mandatory steps in any order you need. Technicians work through them one by one — the job can't close until everything's done..
When a job wraps up, FieldEx builds a branded PDF with photos, timestamps, parts used, and a digital signature. Ready to send immediately.
Pull up any asset and see its complete history — every job, every part swap, every note. It takes about two seconds.
Your clients and the people on site do not need to call you to report a problem or check progress. FieldEx gives them a way to do it themselves, without giving them access to your whole system.
Stick a QR code on any piece of equipment or at any location. When someone scans it, they get a simple form to report a problem. They don't need an account or the app. The moment they submit, it comes into FieldEx as a real work order, automatically assigned to the right person.
1. End user scans QR code on equipment or site
2. Simple form opens with no login needed
3. They describe the issue and submit
4. FieldEx creates a work order and assigns it automatically
This is especially useful if your equipment is in public spaces or on client sites. Anyone who encounters a problem can report it instantly, and nothing gets lost in a phone call or email.
Give your clients a window into their service requests without giving them access to your whole system. The customer portal lets your clients log in and check the status of their open tickets in real time. They see what's been reported, what's in progress, and what's been resolved. It cuts down on status-update calls and keeps everyone informed without extra work from your team.
Most field service tools fail to land because the team is too busy to set them up, move the data across, and learn a new system. So we do all of it. We set up your account, move your data over, build your forms and checklists into FieldEx, and train your people. No setup fee. No setup cost. If we do not deliver what we agreed, you do not pay.
Drop your Excel sheets to import your data or connect your existing system via OpenAPI. FieldEx helps arrange every asset, part and job for you.
Switch 'Assets' to 'Machines' or 'Work Orders' to 'Jobs'. FieldEx adapts to your language, not the other way around.
Take a photo of your paper forms. FieldEx auto-builds a digital version with steps and fields, which your team can start using immediately.
Whether you’re setting up your first workflow or scaling across teams, our support team moves fast and actually solves things. No ticket black holes. Just real help, when you need it.
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FieldEx Pte Ltd Singapore
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