Calibration management software that records every client instrument and your own reference standards, reminds you before each one falls due, sends technicians to site, takes readings on the phone and keeps each certificate with its instrument.
FieldEx brings field service management and a computerised maintenance management system (CMMS) together for Malaysian calibration laboratories, on-site calibration companies and in-house quality teams. Each client instrument and reference standard has its own record, every calibration shows as due, overdue or done with reminders, lab and site jobs are scheduled, and readings and certificates stay on the instrument.
Calibration in Malaysia answers to Standards Malaysia's accreditation scheme, the national measurement standards held at SIRIM, trade verification under the Weights and Measures Act 1972, and sector rules from agencies such as the Department of Occupational Safety and Health (DOSH) and Jabatan Alam Sekitar (DOE). FieldEx keeps the due date, the job, the readings and the certificate on each instrument, so whichever rule applies, the record is in one place. Book a demo to see it with your instrument lists.
Through Skim Akreditasi Makmal Malaysia (SAMM), the Laboratory Accreditation Scheme of Malaysia run by the Department of Standards Malaysia. Standards Malaysia's programme page says laboratory accreditation based on ISO/IEC 17025, then ISO/IEC Guide 25, was first introduced in Malaysia on 1 July 1987, and that SAMM followed on 15 August 1990 as the national unified laboratory accreditation scheme. SAMM's Policy 2 (SP2, Issue 5, February 2022) on traceability says its requirements derive from the international policy ILAC-P10:07/2020.
SAMM's SP2, sections 4.1.1 and 4.1.2, gives two main routes: calibration by a national metrology institute (NMI) whose service is suitable and covered by the International Committee for Weights and Measures Mutual Recognition Arrangement (CIPM MRA), or by an accredited calibration laboratory whose scope covers that calibration, under ILAC-recognised arrangements. The international ILAC-P10 policy sets the same two routes.
So the due date usually belongs to the instrument owner's system, not the certificate.
The National Metrology Institute of Malaysia (NMIM), which SIRIM describes as a statutory business unit operating as a government function under SIRIM Berhad, to ensure national measurement traceability. SAMM's SP2, Annex A, records that SIRIM Berhad signed the CIPM MRA on 4 October 2001. The Asia-Pacific Legal Metrology Forum's (APLMF) Malaysia profile notes that the National Measurement System Act 2007 provides for uniform units, measurement standards and traceability.
Every 12 months. Metrology Corporation Malaysia (MCM) says all weighing and measuring instruments used for trade must be verified before use and re-verified once every 12 months thereafter, as the Weights and Measures Act 1972 stipulates. A 1989 written answer in the Dewan Rakyat Hansard says the same: under the Act, every weight and measure used for trade must be verified each year. The Act itself (Act 71) says stamped instruments are re-verified within the period the Minister sets.
APLMF's Malaysia profile explains that the law lets the Minister license a company to carry out verification, re-verification and stamping of weights, measures and instruments on behalf of the Inspector. MCM says it was set up with the sole objective of providing verification and re-verification services for weighing and measuring instruments used for trade in Malaysia. Section 14(1A) of the Weights and Measures Act 1972 (Act 71) says instruments are submitted to an Inspector for testing and stamping.
Act 71 says anyone who has a weighing or measuring instrument for trade must keep the verification certificate issued for it in their possession and produce it for inspection. MCM warns that using a weighing or measuring instrument without valid verification or re-verification is an offence.
SAMM Circular 3/2021 (September 2021), its supplementary requirements for calibration laboratories, says the result should be reported as y ± U with the units of y and U, that the coverage factor and coverage probability shall be stated on the certificate, and that uncertainties are evaluated according to the Guide to the Expression of Uncertainty in Measurement (GUM). As an international parallel, NIST's SOP 1 (2019) asks for the unit, coverage factor and confidence interval to accompany each result.
No. SAMM Circular 3/2021 says a manufacturer's specified procedure shall not be taken as a complete calibration procedure on its own unless measurement uncertainties and other relevant aspects of metrology have been included.
At intervals not exceeding 12 months. DOSH's Industry Code of Practice for Management of Occupational Noise Exposure and Hearing Conservation 2019 says noise measuring equipment is verified at intervals not exceeding 12 months by an accredited laboratory or the manufacturer, and that field calibration with a sound level calibrator is done before and after each monitoring.
The DOE Guideline for the Installation and Maintenance of Continuous Emission Monitoring Systems (CEMS) for Industrial Premises, edition 7.0 (June 2019), requires an Annual Surveillance Test each year to check that the CEMS calibration function is still valid, and a QAL2 calibration validity test at least every 3 years for installations required under the Clean Air Regulations 2014. Functional tests are done no more than a month before the parallel measurements. DOE's newer CEMS guideline series (December 2025) keeps the yearly test, with all reports submitted to DOE, and zero and span checks against reference material such as calibration gas.
International practice is the usual reference here. NIST's SOP 1 says a certificate or label shall not include a recommended calibration interval except for legal applications or where the customer has requested and agreed it. ISO/IEC 17025 clause 7.8.4.3, as quoted by Italy's accreditation body ACCREDIA (2022), says the same.
International guidance is the usual reference. The ILAC-G24 / OIML D 10 guidelines (2022) base the first interval mainly on a risk assessment and don't recommend fixed intervals unless a normative document sets them. NIST's GMP 11 (2019) lets the laboratory's technical manager adjust intervals as data is collected and evaluated.
As an international reference, the ISO 9001 Auditing Practices Group's 2016 guidance on traceability quotes clause 7.1.5.2: measuring equipment shall be calibrated or verified, identified and safeguarded, and auditors should seek demonstrable, objective evidence of traceability.
AlanDick has worked in telecom infrastructure in Brunei since the late 1970s and sends up to 26 people a day to onshore and offshore sites. Its FieldEx story describes tool inspections and procedure audits scheduled with automatic reminders, staff certification renewals tracked, tasks assigned by skill, availability and proximity, and clients seeing live service updates through the portal.
EC Solutions services airport technology across several sites in Latin America. On FieldEx, scanning an item's QR code opens the job, the technician records every part replaced in one form, the equipment record updates itself, and each job closes with signatures and a logged reason, so the service history is complete when an auditor asks.
One that records every client instrument and your own standards, shows each calibration as due, overdue or done, reminds you and your clients, books lab and site jobs, takes readings on the phone and keeps each certificate on the instrument. FieldEx does all of this, with a mobile app in English, Bahasa Malaysia and Chinese. See our CMMS software guide.
Yes. Each calibration can send reminders before its due date, by email, in the app or both.
Yes. The certificate is uploaded to the completed calibration and stays in the instrument's history for download.
Yes. Each standard is an asset with its own calibrations, the laboratory named on each, its certificates and its moves in and out of the lab.
Yes. Custom job forms, set up during onboarding, can include number fields for the exact reading at each test point. Jobs and tasks can be downloaded and worked offline, with check-in, check-out and travel synced later.
Yes. Each scale's re-verification is a certification with a 12-month frequency, reminders and the verification document attached.
Yes. A fail answer creates the adjustment or repair job, books a follow-up check and can change the instrument's status.
Yes. Through the branded customer portal clients see their instruments with status and last-serviced dates, and raise requests.
Yes. Each test is its own certification on the CEMS with its frequency, reminders and report.
Once we know your requirements and your data is ready, FieldEx can be implemented in as little as a week with standard features for small businesses. Larger setups and custom work take longer. There is no setup fee: setup, data upload and training come with the subscription, and FieldEx onboards customers in person in Malaysia as well as online. See FieldEx implementation in Malaysia.
