Which equipment rental software suits a Malaysian hire company?
One that tracks units on rent, holds DOSH, PUSPAKOM and Suruhanjaya Tenaga dates, runs checks before every delivery and sends technicians to site. FieldEx covers all of these. See our Maintenance Software Guide.
Can the app be used in Bahasa Malaysia?
Yes. The mobile app is available in English, Bahasa Malaysia and Chinese, and each technician or operator picks their own.
Can we see which units are on hire to each customer?
Yes. Each hire contract lists its units with serial numbers, marked on rent or returned.
Can we track PMA dates for every crane?
Yes, as the CF section shows. The hire contract also shows which customer has each crane when its CF falls due.
Can a customer report a breakdown from site?
Yes, through the unit's QR label described above. The customer's photos or video come with the request.
Can we move units between depots with approval?
Yes. Transfers and consignments can need approval, with a consignment note PDF.
Can technicians work offline on remote sites?
Yes. Jobs and tasks can be downloaded and worked offline, with check-in, check-out and travel synced later.
Will the return check record the hours on the unit?
Yes. When the technician completes the return checklist, FieldEx prompts for the hour meter reading and records it on the unit, and the unit's status is updated. Any failed item raises a repair job.
Can customers see the units they hire?
Yes. Hire customers log in to a portal in your branding to view their units, when each was last serviced and their job reports. Job reports can also be sent automatically to the customer or anyone else you choose.
How quickly can a hire company start on FieldEx?
There's no setup fee. Once we know your requirements and your data is ready, FieldEx can be implemented in as little as a week with standard features for small businesses. Larger setups and custom work take longer. Units and parts can be uploaded. FieldEx helps with setup, and training is included. Onboarding is in person in Malaysia as well as online. See Setup and Training.