Optimize Telco Operations with Precision

Streamline field service deployment for faster response times.
Enhance technician productivity with real-time data access.
Reduce downtime with proactive maintenance scheduling.
Trusted by industry leaders
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Trusted by industry leaders

Make light work of heavy-duty projects

smart checklist

Work smart with automated processes

Our smart checklist automates your maintenance or inspection processes. Simply answer a few questions and watch as it creates Job Orders and assigns tasks to the right team members.

Create checklist templates for different asset types and models
Integrate spare parts and tasks into checklist answers for automated creation
Ensure thorough follow-ups with breakdown checklists
Tailor checklist criteria to meet your unique requirements
Ensure quality control by performing checks on all equipment leaving your warehouse
Empower technicians to verify their own equipment fixes


Stay on top of SLAs 

Meet and exceed service level expectations with FieldEx’s automated SLA monitoring and reporting features. Plus, turn your service milestones into tangible goals with measurable KPIs.

Keep all of your service contracts in one convenient platform for better organization
Stay in the know with customized notifications for your SLA. Improve your contract compliance with the ability to proactively intervene before an SLA breach takes place.
Manage multiple SLA packages per contract to meet every service agreement
Boost your team's productivity by leveraging the SLA to measure their performance KPIs
Monitor service metrics in real-time, track performance against agreed-upon SLAs, and generate comprehensive reports
Multi-stakeholder notifications ensure customers promptly receive the excellent service they expect


Preventive Maintenance: Proactive Solutions

Automate preventive maintenance creation, seamlessly integrating spare parts based on job type, and customize it to fit your maintenance operations perfectly.

Stay ahead of maintenance tasks with alerts for upcoming and overdue tasks
Control maintenance schedules with customizable templates for each asset type, including required spare parts
Simplify planning by automating maintenance creation based on contracts and preventive maintenance types
Equip field agents with all the necessary information to excel in their jobs


Turn data into intelligent decisions

Simplify complex data, make insights more accessible, and make informed decisions. Show off your data with the perfect visualizations that speak to your audience.

Reports that can be customized to focus on the right details, timeframes or segments
Bring multiple sources together in one powerful report
Create your own formulas for even more control

Give FieldEx a spin

Join the ever growing list of companies already growing with FieldEx.

At FieldEx, we are solvers

Connect your tools, connect your teams. Your field team’s favorite tools are just a click away.

Forms & BPM

Leave the stacks of paper in the office. Digital forms are easier for data collection.
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Automate and lead your omnichannel helpdesk for a smooth customer experience.
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Spare Parts & Inventory

Spare parts don't have to be the missing link with these inventory management features.
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No more paperwork. Just FieldEx.

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