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4.6
across Capterra, Software Advice & GetApp

Keep every site up and every job on record.

Schedule maintenance across hundreds of sites, dispatch technicians to faults fast, and keep full service records for every piece of network infrastructure you manage.

Trusted by brands across the globe

Who we serve

Built for companies that install, maintain, and service telecoms infrastructure in the field.

Tower and Base Station Maintenance Contractors

Teams carrying out scheduled maintenance and emergency repairs across large networks of towers and base stations. Managing many sites across wide geographic areas under tight response commitments.

Fibre and Cable Network Maintenance Companies

Contractors responsible for keeping fibre, copper, and cable networks operational. Fault response, scheduled inspections, and infrastructure upgrades managed across distributed teams.

Managed Service Providers

Companies running field maintenance operations on behalf of network operators. Managing technician teams, subcontractors, and service delivery across multiple clients simultaneously.

Telecoms Equipment Installation Contractors

Teams handling the installation and commissioning of base stations, antennas, transmission equipment, and power systems. High documentation requirements at handover.

In-House Operator Field Maintenance Teams

Internal teams within telecoms operators responsible for keeping their own network infrastructure running. Managing scheduled maintenance and fault response across owned sites.

Turn network faults into closed jobs with a full record.

THE OBLIGATION
1. Sites Across a Wide Area
Every site must be maintained on schedule. Every fault responded to on time. Every visit recorded before the client asks for proof.
Site fault logged — no technician assigned
YOU ARE HERE
2. FieldEx
The Execution
Scheduling site maintenance automatically
Dispatching the nearest technician to faults
Capturing job records and photos on-site

THE OUTCOME
3. Site Back Online, Job Closed
Every fault responded to on time, every visit documented, every report ready when the operator asks.
Fault resolved — report generated

Built for the way telecoms infrastructure teams operate.

Scheduled Maintenance Across All Sites

Set maintenance intervals for every site and every equipment type. Jobs are created and assigned to the right technician automatically before the due date arrives.

Fast Fault Dispatch

Log a site fault the moment it is reported. Assign the nearest available technician, track their response, and monitor job progress until the site is back online.

Equipment Records for Every Site

Keep a full service history for every antenna, power system, transmission unit, and cabinet across your network. Every fault, repair, and inspection stored against the individual asset.

Digital Job Forms and Checklists

Build site inspection and maintenance forms for each equipment type. Technicians complete them on-site on their phones. Results are stored against the site and the asset automatically.

Instant Site Reports

Generate a PDF at the end of every visit. Includes checklist results, photos, technician signature, and timestamp. Ready to send to the network operator immediately.

Parts Tracking Across All Vehicles and Stores

Track spare parts and equipment across your warehouse and field vehicles. Know what stock is available before dispatching a technician to a remote site.

Produce full site records without searching through paper files.

When a network operator asks for the service history of a specific site, the answer should take seconds. Paper job cards get lost in the field. Photos sent over messaging apps have no audit trail. FieldEx records every visit, every fault, and every repair against the site and the equipment — timestamped, signed, and ready to export.
Standardised site forms
Every technician follows the same process at every site. No missing fields, no skipped steps.
Photo and signature capture
Technicians collect photo evidence and authorised signatures on their phones at the point of service.
Full device service history
Every fault, repair, and inspection is stored against the individual asset and searchable at any time.

Stop managing site maintenance on spreadsheets and messaging apps.

FieldEx handles your schedule, your technicians, and your site records across every location in your network.

NO CREDIT CARD REQUIRED

One platform for the full infrastructure maintenance lifecycle.

Manage every stage of telecoms infrastructure maintenance in a single system.

One platform for the entire BESS lifecycle

Manage every stage of your battery sites in a single app.

Site Safety Audit
Verify fire barriers, sensor placement, and gas detection systems before the site goes live.
Wildflower meadow in warm sunlight with distant mountain range in soft focus.
Tree branch with green leaves overhanging a calm ocean, with a blue and white striped towel hanging from the branch.
Commissioning
Document the initial State of Health (SoH) and perform mandatory load tests for grid readiness.
Routine Service
Schedule checks for cooling loops, enclosure seals, and inverter string health to prevent failures.
Golden sunlight casting long shadows over a green wheat field with a forest and cloudy sky in the background.
Tree branch with green leaves overhanging a calm ocean, with a blue and white striped towel hanging from the branch.
Emergency Repair
Quickly dispatch specialized technicians with the right parts when critical faults are detected.

No gimmicks. Just powerful features.

Get started on the pro plan with a free 14-day trial to get the full experience.

Growth
$15USD
per user / month
What we have:
Work order tracking
Asset lifecycle management
Spare parts inventory
Site management
Project management
Dedicated support
Pro
$65USD
per user / month
Everything in Growth, plus:
Preventive maintenance scheduling
Work order checklists
Asset analytics & meter logs
Advanced work order configuration
Custom workflows & automations
Configurable dropdowns & lists
API integration
& more
Enterprise
Only annual pricing
Everything in Pro, plus:
Custom forms
SLA management
Customer Portal
Asset requisition workflows
Customized documentation
Offline mode
Feedback surveys
QR ticketing
Power BI embed
AI Intelligence
& more
Growth
$10USD
per user / month
Save 34%
What we have:
Work order tracking
Asset lifecycle management
Spare parts inventory
Site management
Project management
Dedicated support
Digital signature capture
Pro
$55USD
per user / month
Save 15%
Everything in Growth, plus:
Preventive maintenance scheduling
Work order checklists
Asset analytics & meter logs
Advanced work order configuration
Custom workflows & automations
Configurable dropdowns & lists
API integration
& more
Enterprise
$85USD
per user / month
Save
Everything in Pro, plus:
Custom forms
SLA management
Customer Portal
Asset requisition workflows
Customized documentation
Offline mode
Feedback surveys
QR ticketing
Power BI embed
AI Intelligence
& more
EV SERVICE PROVIDERS

Book a demo now!

Speak with one of our experts and get FieldEx free for 14 days.

"If you want to elevate your customer experience, go and use FieldEx."
Sam Kuek, Technical Manager
"FieldEx has given us visibility while not being too intrusive to what the guys are doing."
Stephen, Country Manager
"I think it's a game changer, and nobody else has what we have at the moment."
Airulmi, Senior Manager