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4.6
across Capterra, Software Advice & GetApp

Keep every medical device maintained and documented.

Schedule preventive maintenance, dispatch the right technician, and produce full service records for every piece of equipment you manage.

Trusted by brands across the globe

Who we serve

Built for companies and teams that service, maintain, and support medical equipment.

Independent Biomedical Equipment Service Companies

Third-party service providers managing maintenance contracts across multiple hospitals and clinics. Mixed work types like scheduled maintenance, repairs, and emergency callouts.

Hospital Biomedical Engineering Departments

In-house teams responsible for keeping clinical equipment operational. Managing hundreds of assets across wards, theatres, and diagnostic departments.

Medical Device Distributors with Service Teams

Distributors providing after-sales maintenance and repair for the equipment they supply. Service contracts tied to warranty and post-warranty obligations.

Diagnostic Imaging Service Contractors

Specialist teams servicing MRI, CT, ultrasound, and X-ray equipment. High-value assets with strict maintenance intervals and detailed service records.

Medical Equipment Rental and Lease Operators

Companies supplying rented or leased equipment to hospitals and clinics. Responsible for maintaining asset condition and service history across a distributed fleet.

Turn maintenance schedules into documented proof of compliance.

THE OBLIGATION
1. Service Contracts and Safety Standards
Every device must be maintained on schedule, every service event recorded, every fault resolved and closed.
Maintenance overdue — no record found
YOU ARE HERE
2. FieldEx
The Execution
Scheduling preventive maintenance automatically
Capturing service records and photos on-site
Generating compliance reports instantly
THE OUTCOME
3. Complete Service History
Every device serviced on time, every event recorded, every report ready when an auditor asks.
Maintenance complete — report generated

Built for the way biomedical equipment teams operate.

Preventive Maintenance Scheduling

Schedule maintenance by date, usage hours, or manufacturer intervals. Jobs are created and assigned automatically before the due date arrives.

Digital Service Forms and Checklists

Build service forms that match your equipment types and maintenance protocols. Technicians complete them on their phones. A fault found on one check can automatically create a follow-up repair job.

Full Asset History for Every Device

Keep a complete service record for every ventilator, infusion pump, monitor, and imaging system. Every repair, calibration, and inspection stored against the individual device.

Instant Service Reports

Generate a PDF at the end of every job. Includes checklist results, photos, parts used, technician signature, and timestamp. Ready to send to the hospital or clinic immediately.

Technician Dispatch and Job Tracking

Assign jobs to the right technician based on skill and location. Track job status from the moment it is logged to the moment it is closed.

Parts and Consumables Tracking

Track spare parts, test equipment, and consumables across your warehouse and field technicians. Know what stock is available before sending a technician to site.

Produce complete device records without searching through paper files.

When a hospital quality team or external auditor asks for the service history of a specific device, the answer should take seconds. FieldEx stores every service event, every fault, and every repair against the individual device, timestamped, signed, and ready to export.
Standardised service forms
Every technician follows the same process for every device type. No missing fields, no skipped steps.
Photo and signature capture
Technicians collect photo evidence and authorised signatures on their phones at the point of service.
Full device service history
Every calibration, repair, and inspection is stored against the individual asset and searchable at any time.

Stop managing medical equipment maintenance on spreadsheets.

FieldEx handles your schedule, your technicians, and your compliance records in one place.

NO CREDIT CARD REQUIRED

One platform for the full equipment service lifecycle.

Manage every stage of a biomedical equipment contract in a single system.

One platform for the entire BESS lifecycle

Manage every stage of your battery sites in a single app.

Site Safety Audit
Verify fire barriers, sensor placement, and gas detection systems before the site goes live.
Wildflower meadow in warm sunlight with distant mountain range in soft focus.
Tree branch with green leaves overhanging a calm ocean, with a blue and white striped towel hanging from the branch.
Commissioning
Document the initial State of Health (SoH) and perform mandatory load tests for grid readiness.
Routine Service
Schedule checks for cooling loops, enclosure seals, and inverter string health to prevent failures.
Golden sunlight casting long shadows over a green wheat field with a forest and cloudy sky in the background.
Tree branch with green leaves overhanging a calm ocean, with a blue and white striped towel hanging from the branch.
Emergency Repair
Quickly dispatch specialized technicians with the right parts when critical faults are detected.

No gimmicks. Just powerful features.

Get started on the pro plan with a free 14-day trial to get the full experience.

Growth
$15USD
per user / month
What we have:
Work order tracking
Asset lifecycle management
Spare parts inventory
Site management
Project management
Dedicated support
Pro
$65USD
per user / month
Everything in Growth, plus:
Preventive maintenance scheduling
Work order checklists
Asset analytics & meter logs
Advanced work order configuration
Custom workflows & automations
Configurable dropdowns & lists
API integration
& more
Enterprise
Only annual pricing
Everything in Pro, plus:
Custom forms
SLA management
Customer Portal
Asset requisition workflows
Customized documentation
Offline mode
Feedback surveys
QR ticketing
Power BI embed
AI Intelligence
& more
Growth
$10USD
per user / month
Save 34%
What we have:
Work order tracking
Asset lifecycle management
Spare parts inventory
Site management
Project management
Dedicated support
Digital signature capture
Pro
$55USD
per user / month
Save 15%
Everything in Growth, plus:
Preventive maintenance scheduling
Work order checklists
Asset analytics & meter logs
Advanced work order configuration
Custom workflows & automations
Configurable dropdowns & lists
API integration
& more
Enterprise
$85USD
per user / month
Save
Everything in Pro, plus:
Custom forms
SLA management
Customer Portal
Asset requisition workflows
Customized documentation
Offline mode
Feedback surveys
QR ticketing
Power BI embed
AI Intelligence
& more
EV SERVICE PROVIDERS

Book a demo now!

Speak with one of our experts and get FieldEx free for 14 days.

"If you want to elevate your customer experience, go and use FieldEx."
Sam Kuek, Technical Manager
"FieldEx has given us visibility while not being too intrusive to what the guys are doing."
Stephen, Country Manager
"I think it's a game changer, and nobody else has what we have at the moment."
Airulmi, Senior Manager
Start within and around you

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