Every asset you maintain has a history. Most of it is probably missing.

FieldEx builds a complete, permanent service record for every asset — every repair, every inspection, every part replaced — so you always know exactly what has been done and when.

The problem

The equipment you maintain accumulates a history over time. Faults found. Parts replaced. Inspections completed. That history is valuable — it tells you what is failing, what is due, and what has already been done.

For most teams, that history exists in fragments across spreadsheets, paper logs, and people's memories.

1.

No one can tell you the full history of a specific asset.

When something fails, the first question is: what has been done to this equipment before? For most teams, the honest answer is a combination of checking files, asking the technician who last worked on it, and hoping the paper log is still somewhere.

2.

Records live in different places and cannot be connected.

A repair is logged in one spreadsheet. An inspection is in a folder. A part replacement was written in a notebook on site. None of these are connected to each other or to the specific asset they relate to.

3.

When a technician leaves, the knowledge goes with them.

If the person who has been servicing a particular asset for three years leaves the company, what they knew about that asset leaves with them. There is no system record to refer to.

4.

You cannot plan maintenance based on actual asset condition.

Without a complete history, you cannot see which assets are failing more frequently, which parts are being replaced most often, or which equipment is approaching the end of its useful life.

How it works with FieldEx

With FieldEx, every job completed against an asset is automatically stored in that asset's record.

1.

Every job is linked to the asset it relates to.

When a work order is created for a piece of equipment, it is linked to that asset. When the job is closed, the record — tasks completed, parts used, photos, forms — is permanently attached to that asset's history.

2.

The full service trail is always accessible.

Open any asset record and see every job ever completed against it — in order, with dates, technicians, outcomes, and documentation. No searching. No piecing together.

3.

Parts used are recorded against the asset.

Every part logged on a job is recorded in the asset's history. You can see exactly what has been replaced, when, and how often.

4.

Asset history does not depend on who is in the team.

The record lives in the system, not in anyone's head or notebook. When a technician leaves, the history stays.

Key capabilities

Asset records

Every asset has its own record in FieldEx — linked to the customer, the site, and all work ever done against it.

Automatic history logging

Every closed job is automatically added to the asset's history. No manual filing required.

Parts history per asset

Every part used on an asset is recorded. See what has been replaced, when, and how many times.

Fault and resolution tracking

Log the fault found and the resolution applied on every job. Over time, patterns become visible.

Asset status tracking

Mark assets as active, under maintenance, idle, or decommissioned. Status is always current.

Full job records attached

Photos, forms, technician notes, and completion documents are all stored with the job and accessible from the asset record.

Who is this for

This is for you if:

You maintain equipment across multiple customer sites

You have been asked for the service history of an asset and could not produce it

Your records are split across spreadsheets, paper logs, or people's memory

You have lost asset knowledge when a technician left the company

You want to understand which assets are failing most often and why

Solar Panel Photo

Airulmi Mokhtar

Senior Manager, Agri Sumber Prestari

"Having this data to analyze is a big win for us. I think it's a game changer, and nobody else has what we have at the moment."

Read case study ->

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