Discover how a premier oilfield services provider digitizes vehicle logbooks, automates dual-trigger preventive maintenance, and streamlines multi-team logistics dispatches.
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￭ Mixed Maintenance Schedules: Fixed calendar-based servicing didn't account for how much equipment was actually being used. The team needed a smarter system that services equipment after 300 hours of use (or kilometers driven) or every 6 months, whichever happens first.
￭ Confusing Logistics Requests: Requests for equipment pickups and deliveries came in through WhatsApp or phone calls. There was no clear way to tell which of the two internal teams should handle each job. This resulted in mix-ups and delays.
￭ Paper Logbooks Meant Double Work: Drivers filled out paper forms for vehicle checks, mileage and fuel use before every trip. Someone then had to manually retype all of that into office systems. This was time-consuming, and often led to mistakes.
￭ Equipment Transfers With No Clear Trail: Moving parts and equipment between storage areas wasn't tracked digitally. Outside drivers without system access had no reliable way to confirm they'd received items.
￭ Safety Records Weren't Synced: Safety inspection reports and vehicle check forms were stored separately from client site records. This made it hard to pull together a complete picture during compliance reviews.
￭ Complex Equipment Required Detailed Tracking: Machines often comprised various, intricate parts. There was no way to track maintenance for each individual component. This was especially an issue for equipment that needed monitoring over a 5-year span.
FieldEx provided an integrated FSM and CMMS platform which can easily be configured for phased deployment, either time-based or usage-based – starting with a pilot group before expanding to more complex operational workflows.
￭ Smart Maintenance Scheduling: The system now tracks equipment usage directly from field reports. It automatically creates a maintenance job once a machine hits 300 hours of use or 6 months, whichever comes first.
￭ Simple Request Forms with Automatic Routing: A QR code opens a simple form where users pick either "Request" or "Delivery" from a dropdown. The system then automatically sends the job to the right team.
￭ Digital Transfers with Sign-Off: Moving equipment between storage locations now requires approval that’s been built into the system. A PDF is generated, and the receiver digitally signs the form. Anyone – even outside drivers – without access to the FieldEx app can confirm they received the item.
￭ Mobile Forms for Trips and Safety Checks: Drivers now fill out trip details (mileage, fuel, vehicle condition) on their phones. A separate form lets teams log safety inspections. Both are tied directly to the customer site.
￭ Tracking of Equipment and Its Parts: Complex machines and their individual components can now each have their own maintenance schedule, tracked over the full 5-year service plan.
￭ A Record of Every Schedule Change: Any time a maintenance date is pushed back, the system logs who made the change and why, keeping a clear record for compliance. This matters because missed maintenance can lead to serious penalties, and worse, breakdowns that cost the client's own customers (e.g. major energy companies) millions in losses.
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With FieldEx in place, the client now runs maintenance, logistics and asset tracking from a single connected system. This seamless, transparent, real-time visibility gives them a solid foundation for further expansion across the region.
￭ No More Missed Maintenance: Equipment now gets serviced based on real usage and calendar deadlines, automatically.
￭ Smoother Logistics: Simple QR-based request forms mean jobs go straight to the right team, with no confusion.
￭ Every Transfer is Tracked: Digital tracking and printable sign-off slips make it easy to trace equipment as it moves between locations and hands.
￭ Less Paperwork, More Accuracy: Mobile forms replaced manual double entry for trip logs and safety checks, while still keeping a clear record for each site.
￭ Built to Scale: Starting with a small pilot made it easy to set up a system that can now handle much more complex operations.
￭ Everything in One Place: Field work, fleet management and compliance tracking now all live in a single system, giving the team peace of mind.
Abbreviations & Definitions
* OCTG – Oil Country Tubular Goods
* HSSEQ – Health, Safety, Security, Environment and Quality
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