WORK ORDER MANAGEMENT

The job isn't done until it's documented.

FieldEx manages the full lifecycle of a work order, from creation and dispatch, through to on-site execution, sign-off, and the completion certificate in your customer's inbox. No spreadsheets or chasing technicians for updates.

Jobs set up the way the work actually runs.

An installation job looks nothing like a repair. So why should they share the same form? Work order types in FieldEx control which fields appear, which statuses are available, and which documents get generated at the end. Each job type is configured to match the actual workflow, instead of a generic template.

One template. Consistent every time.

Build a template once with the required parts, task sequences, checklists, and assigned team. No one forgets to add the checklist and no one skips the pre-work.

Steps that can't be skipped.

Mark tasks as mandatory, set the order they have to be completed in, and the job simply can't be closed until they're done. Compliance stops being something you audit after the fact and starts being something the system enforces on the day.

Follow-up work that creates itself.

If a technician flags a faulty cable mid-job (answers "No" to a checklist question) FieldEx automatically raises a new work order, from the right template, assigned to the right person. No phone call back to the office and nothing goes missing.

What our customers say

The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly.

Claudia T.

General Manager @ Retail

FieldEx provides a user-friendly, centralized platform that streamlines operations, improves efficiency, and gives clear visibility and control over assets and field activities.

Mohd Irwan Effenddie B.

LEAD MCC @ Telecommunications

FieldEx gives myself and the people in the office some degree of visibility... while not being too intrusive to what the guys are doing.

Stephen Macpherson

Country Manager @ AlanDick Brunei

If you want to solve your paper record problems, if you want to digitize your operations, and if you want to elevate your customer experience, go and use FieldEx.

Sam Kuek

Technical Manager @ Coffex

Compared to the previous way, using FieldEx is much more convenient to submit reports. Everything is synced to the system once we complete each job.

Venu

Technician @ Lamarsa Coffee Machine Company

What I liked most about FieldEx is how it supports the healthcare industry by helping us efficiently schedule technicians to fix critical systems like TVs and Nurse Call.

Verified Reviewer

Customer Service Manager @ Hospital & Health Care

Customer stories

Book a demo

This website and its content are the property of FieldEx and are protected by copyright laws. © 2026 FieldEx. Any redistribution or reproduction of part or all of the contents in any form is prohibited, except with our express written permission.

FieldEx Sdn Bhd 201201031545 (1016032-M)

Why choose us?