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4.6
across Capterra, Software Advice & GetApp

Keep every fire, security, and CCTV system in service.

Dispatch the right technician, track every inspection, and produce compliance records without searching through paper files.

Trusted by brands across the globe

Who we serve

Built for companies that install, maintain, and service life-safety and security systems.

Integrated Fire & Safety Contractors

Companies managing fire suppression, detection, and alarm systems across multiple client sites. Mixed work types such as installations, scheduled inspections, and emergency callouts.

Security System Installers & Maintainers

Teams installing and servicing access control, intruder detection, and perimeter systems. Regular maintenance contracts with response time commitments.

CCTV & Surveillance Service Companies

Specialists maintaining camera networks, DVR/NVR systems, and monitoring infrastructure. High asset counts spread across many locations.

FM Companies with a Fire & Security Division

Facilities management operators running fire and security maintenance alongside other building services. Multiple service lines managed under one team.

Independent Fire Inspection Companies

Dedicated inspection contractors carrying out annual and periodic testing for clients across commercial, industrial, and residential sites.

Turn inspection due dates into documented proof of service.

THE OBLIGATION
1. Maintenance Contracts
Clients expect every system tested, every fault logged, every visit on record.
Inspection overdue — no record found
YOU ARE HERE
2. FieldEx
The Execution
Scheduling inspections automatically
Capturing checklists and photos on-site
Generating compliance reports instantly
THE OUTCOME
3. Proof of Service
Every visit recorded, every fault closed, every client report ready when they ask.
Inspection complete — report sent

Built for the way fire, security, and CCTV companies operate.

Automatic Inspection Scheduling

Schedule recurring inspections by date or by contract terms. The system creates the job and assigns it to the right technician before the due date arrives.

On-Site Checklists and Forms

Build inspection forms that match your compliance requirements. Technicians complete them on their phones. If a fault is found, a repair job is created automatically.

Asset Records for Every System

Keep a full history for every fire panel, camera, access controller, and detector. Track faults, replacements, and test results by individual asset across all client sites.

Instant Compliance Reports

Generate a PDF report at the end of every visit. Includes checklist results, photos, technician signature, and timestamp. Send it to the client the same day.

Dispatch and Response Tracking

Assign emergency callouts to the nearest available technician. Track response time from the moment the job is logged to the moment the technician arrives on site.

Parts Tracking Across All Jobs

Track detector heads, panels, cables, and replacement parts across your warehouse and your vans. Know what stock you have before the technician leaves for the job.

Produce audit records without the last-minute search.

When a client or regulator asks for proof of service, the answer should take seconds, not hours. Paper forms get lost. WhatsApp photos have no audit trail. FieldEx records every inspection, every fault, and every repair against the asset and the site — timestamped, signed, and ready to export.
Standardised inspection forms
Photo and signature capture
Full asset service history

Stop tracking inspections on spreadsheets.

FieldEx manages your schedule, your technicians, and your compliance records in one place.

NO CREDIT CARD REQUIRED

One platform for the full service lifecycle.

Manage every stage of a fire, security, or CCTV contract in a single system.

One platform for the entire BESS lifecycle

Manage every stage of your battery sites in a single app.

Site Safety Audit
Verify fire barriers, sensor placement, and gas detection systems before the site goes live.
Wildflower meadow in warm sunlight with distant mountain range in soft focus.
Tree branch with green leaves overhanging a calm ocean, with a blue and white striped towel hanging from the branch.
Commissioning
Document the initial State of Health (SoH) and perform mandatory load tests for grid readiness.
Routine Service
Schedule checks for cooling loops, enclosure seals, and inverter string health to prevent failures.
Golden sunlight casting long shadows over a green wheat field with a forest and cloudy sky in the background.
Tree branch with green leaves overhanging a calm ocean, with a blue and white striped towel hanging from the branch.
Emergency Repair
Quickly dispatch specialized technicians with the right parts when critical faults are detected.

No gimmicks. Just powerful features.

Get started on the pro plan with a free 14-day trial to get the full experience.

Growth
RM60MYR
per user / month
What we have:
Work order tracking
Asset lifecycle management
Spare parts inventory
Site management
Project management
Dedicated support
Pro
RM255MYR
per user / month
Everything in Growth, plus:
Preventive maintenance scheduling
Work order checklists
Asset analytics & meter logs
Advanced work order configuration
Custom workflows & automations
Configurable dropdowns & lists
API integration
& more
Enterprise
Only annual pricing
Everything in Pro, plus:
Custom forms
SLA management
Customer Portal
Asset requisition workflows
Customized documentation
Offline mode
Feedback surveys
QR ticketing
Power BI embed
AI Intelligence
& more
Growth
RM40MYR
per user / month
Save 34%
What we have:
Work order tracking
Asset lifecycle management
Spare parts inventory
Site management
Project management
Dedicated support
Digital signature capture
Pro
RM200MYR
per user / month
Save 15%
Everything in Growth, plus:
Preventive maintenance scheduling
Work order checklists
Asset analytics & meter logs
Advanced work order configuration
Custom workflows & automations
Configurable dropdowns & lists
API integration
& more
Enterprise
RM300MYR
per user / month
Save
Everything in Pro, plus:
Custom forms
SLA management
Customer Portal
Asset requisition workflows
Customized documentation
Offline mode
Feedback surveys
QR ticketing
Power BI embed
AI Intelligence
& more
EV SERVICE PROVIDERS

Book a demo now!

Speak with one of our experts and get FieldEx free for 14 days.

"If you want to elevate your customer experience, go and use FieldEx."
Sam Kuek, Technical Manager
"FieldEx has given us visibility while not being too intrusive to what the guys are doing."
Stephen, Country Manager
"I think it's a game changer, and nobody else has what we have at the moment."
Airulmi, Senior Manager
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