Planned maintenance. Emergency repairs. No visibility on either.

FieldEx gives you a single view of everything scheduled, everything open, and everything overdue — so nothing gets missed because something more urgent came in.

The problem

Running planned maintenance alongside reactive repairs is one of the hardest things to do in a field operation. Both matter. Both compete for the same technicians, the same time, and the same attention.

Most teams lose the battle with their own schedule without realising it.

1.

Scheduled maintenance gets displaced by repairs.

An emergency comes in. A technician is redirected. The maintenance visit that was due this week gets pushed. Then pushed again. No one is tracking whether it ever happened.

2.

No one knows what is overdue until it is very overdue.

Maintenance schedules exist somewhere — a spreadsheet, a calendar, someone's memory. But there is no live view of what is on track and what has been missed. You find out when a client asks why their equipment has not been serviced.

3.

Reactive jobs and planned jobs look the same.

There is no system distinction between a job that was triggered by a breakdown and a job that was scheduled three months ago. Priority, urgency, and context are lost.

4.

Records for planned and reactive work are kept separately.

Maintenance logs are in one place. Repair records are in another. No one has a complete picture of what has been done to each piece of equipment across both types of work.

How it works with FieldEx

With FieldEx, planned and reactive work run in the same system — with the distinction between them always clear.

1.

Planned maintenance generates jobs automatically.

Set a maintenance schedule for an asset and FieldEx creates the work order when it is due. No manual trigger. No risk of it being forgotten because someone was busy with repairs.

2.

You see planned and reactive work in one view.

Scheduled jobs, open repairs, and overdue items are all visible together. You can see at a glance what is on track and what needs attention — across both types of work.

3.

Overdue maintenance flags itself.

If a scheduled job is not completed on time, it shows as overdue. You do not have to go looking for it. FieldEx can also reschedule it automatically rather than leaving it permanently behind.

4.

Every job planned or reactive produces a record.

All work done against an asset is stored in that asset's history. You can see the full picture of what has been done, in order, regardless of whether it was planned or reactive.

Key capabilities

Automated maintenance scheduling

Set time-based or usage-based maintenance plans. Jobs are created automatically when they are due.

Fixed and floating schedules

Fixed schedules trigger on a set date. Floating schedules trigger relative to when the last job was actually completed. Use whichever fits your operation.

Self-healing schedules

If a maintenance job becomes overdue by a configured amount of time, FieldEx reschedules it automatically rather than leaving it in the permanent backlog.

Unified job view

Planned maintenance jobs and reactive repair jobs are visible in the same place. Filter by type, status, asset, or technician.

Separate job types for planned and reactive work

Maintenance jobs and repair jobs follow different processes, different forms, and produce different records — but both are managed in the same system.

Full asset history

Every planned and reactive job completed against an asset is stored in that asset's record. The complete service picture is always accessible.

Who is this for

This is for you if:

Your team handles both scheduled maintenance and reactive repairs

You have lost track of whether planned maintenance was actually completed

Repairs regularly displace scheduled work with no record of the impact

You cannot currently see planned and reactive jobs in the same place

A client or contract requires that maintenance is completed on schedule and documented

Solar Panel Photo

Airulmi Mokhtar

Senior Manager, Agri Sumber Prestari

"Having this data to analyze is a big win for us. I think it's a game changer, and nobody else has what we have at the moment."

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