REPORTING & ANALYTICS

Running a field service operation without clear data is guesswork at scale.

Every job completed in FieldEx generates data on technicians, assets, parts, response times, and compliance. The reporting module pulls it all together so you can see what's actually happening across your operation.

Reports built from every corner of the system.

Work order completion rates, parts consumption, technician activity, asset service history, and preventive maintenance adherence are all reportable. If FieldEx captures it, you can report on it.

Asset performance, without pulling a report.

Each asset carries its own live analytics such as MTBF, MTTR, last service date, next scheduled maintenance. It's not a report you run periodically; it's a real-time view that's always current. Useful for spotting which assets are costing you disproportionate time and money before the pattern gets expensive.

Power BI for teams that need to go deeper.

FieldEx has a built-in Power BI connector. If your business already runs dashboards or your stakeholders want data visualized their way, connect FieldEx directly and build on top of it. No data exports and no manual refreshes needed.

Connects to the rest of your stack.

Via REST API and OAuth, FieldEx integrates with billing platforms, ERP systems, and other tools in your operation. Data doesn't have to live in silos, so what gets captured in the field can flow to wherever your business needs it.

What our customers say

The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly.

Claudia T.

General Manager @ Retail

FieldEx provides a user-friendly, centralized platform that streamlines operations, improves efficiency, and gives clear visibility and control over assets and field activities.

Mohd Irwan Effenddie B.

LEAD MCC @ Telecommunications

FieldEx gives myself and the people in the office some degree of visibility... while not being too intrusive to what the guys are doing.

Stephen Macpherson

Country Manager @ AlanDick Brunei

If you want to solve your paper record problems, if you want to digitize your operations, and if you want to elevate your customer experience, go and use FieldEx.

Sam Kuek

Technical Manager @ Coffex

Compared to the previous way, using FieldEx is much more convenient to submit reports. Everything is synced to the system once we complete each job.

Venu

Technician @ Lamarsa Coffee Machine Company

What I liked most about FieldEx is how it supports the healthcare industry by helping us efficiently schedule technicians to fix critical systems like TVs and Nurse Call.

Verified Reviewer

Customer Service Manager @ Hospital & Health Care

Customer stories

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