How to Implement a TPM Strategy Using Work Orders

Boost efficiency and reduce downtime with Total Productive Maintenance. Learn how work orders can streamline your TPM strategy.
The FieldEx Team
July 16, 2025
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If you've ever had to deal with unexpected equipment breakdowns, you know how much of a headache they can be. Downtime leads to delays, increased costs, and a whole lot of stress. That’s where Total Productive Maintenance (TPM) comes in – a proactive approach that helps businesses maximize equipment efficiency while minimizing breakdowns and disruptions.

But here’s the thing: a great TPM strategy is nothing without a solid work order system. Work orders are the glue that holds the entire process together, ensuring that maintenance tasks are assigned, tracked, and completed in a structured way.

In this guide, we’ll break down TPM, the role of work orders, and how you can use them to implement a successful TPM program. Let’s get crackin’! 

What is Total Productive Maintenance (TPM)?

Total Productive Maintenance (TPM) is a proactive maintenance approach that emphasizes the involvement of all employees in maintaining and improving equipment reliability. It originated in Japan and is widely used in manufacturing and industrial sectors to enhance productivity, reduce downtime, and improve overall efficiency.

It focuses on eight core areas (known as the 8 pillars of TPM) like Autonomous Maintenance, Planned Maintenance, Quality Maintenance and Continuous Improvement.

The 8 Core Pillars of TPM

The 8 Pillars of TPM serve as the foundation for transforming reactive maintenance environments into proactive, performance-driven systems. Each pillar focuses on a specific area of operational excellence, from equipment care to employee training to continuous improvement.

But here’s the secret: while the philosophy is powerful, its impact only becomes real when it’s tied to actionable, trackable tasks. And that’s exactly what work orders enable.

Let’s break down each pillar and show how work orders support its execution.

1. Autonomous Maintenance (Jishu Hozen)

Empower operators to perform routine maintenance tasks like cleaning, inspecting, and lubricating their own equipment.

How work orders help:

  • Assign simple, repeatable tasks to operators
  • Track completion rates and escalate issues
  • Build accountability without overburdening technicians

2. Planned Maintenance

Schedule preventive tasks based on usage, age, or condition, rather than waiting for failure.

How work orders help:

  • Automate recurring PM tasks
  • Use templates to ensure consistency
  • Link to asset history and optimize based on past data

3. Quality Maintenance

Address the root causes of equipment defects that affect product quality.

How work orders help:

  • Log and categorize recurring quality-related issues
  • Track response times and resolutions
  • Support root cause analysis with structured data

4. Focused Improvement (Kaizen)

Identify and eliminate sources of inefficiency or loss through continuous improvement.

How work orders help:

  • Highlight trends across multiple tasks or assets
  • Link similar issues for analysis
  • Close the loop between problem → solution → repeat task refinement

5. Early Equipment Management

Involve maintenance and operations teams in the design and installation of new equipment.

How work orders help:

  • Document punch lists or initial equipment issues
  • Assign commissioning checks and feedback tasks
  • Create a live record of setup history

6. Training and Education

Ensure operators and technicians have the skills to carry out TPM effectively.

How work orders help:

  • Use work order templates as SOP tools
  • Track who completed which types of maintenance
  • Identify training needs based on error trends

7. Safety, Health, and Environment (SHE)

Integrate safety into all maintenance processes.

How work orders help:

  • Add safety checklists to every work order
  • Track incidents or near-misses
  • Ensure compliance tasks are documented and verifiable

8. Administrative & Office TPM

Apply TPM thinking beyond the shop floor to streamline support functions.

How work orders help:

  • Assign tasks related to documentation, parts ordering, reporting
  • Track time spent on admin vs. value-adding activities
  • Reduce clerical delays and manual handoffs

Each pillar of TPM depends on consistent execution, clear documentation and data visibility, all of which live inside a well-designed work order system.

What is a Work Order?

Before we go any further, let’s talk about work orders. What are they exactly?

A work order is a formal request to perform a maintenance task. It includes details like:

  • The type of work required (inspection, repair, preventive maintenance, etc).
  • Who’s responsible for completing the task.
  • The timeline and priority level.
  • Materials and tools needed.
  • Documentation of what was done.

In a TPM strategy, work orders act as a structured way to ensure maintenance tasks get done properly and on time. Instead of relying on memory (or sticky notes), teams have clear instructions and accountability.

(Want a deeper dive into work orders? Check out our detailed blog on Work Orders.)

Why Work Orders Are Essential to TPM

Work orders are the execution layer of TPM. Without a system for assigning, standardizing, tracking, and analyzing daily maintenance tasks, TPM goals remain theoretical.

Here’s how work orders support TPM in practice:

  • Standardization: Work orders ensure that PM tasks, inspections, and autonomous maintenance actions are performed consistently, no matter who’s assigned.
  • Operator Involvement: Frontline staff can log minor fixes, inspections, or abnormalities, creating a culture of shared responsibility.
  • Data Collection: Every completed work order adds to a growing dataset, helping identify recurring failures, track asset uptime, and calculate KPIs like MTBF and OEE.
  • Continuous Improvement: With digital work order histories, you can spot inefficiencies and optimize future tasks based on real-world performance, not guesswork.

In short, TPM gives you the strategy. Work orders give you the system to make it stick.

When used correctly, work orders shift maintenance from reactive firefighting to a proactive, team-driven process rooted in data and accountability.

Want to see how digital work orders can power TPM? Schedule a free demo with FieldEx to learn more.

Implementing TPM Using Work Orders: Step-by-Step Guide

Now, let’s get practical. Here’s how to implement TPM with the help of work orders:

1. Standardize Preventive Maintenance with Work Orders

TPM is all about proactive maintenance. Instead of waiting for things to break down, use work orders to schedule routine inspections and servicing.

Best practice: Set up automated work orders in a CMMS (Computerized Maintenance Management System) to trigger recurring maintenance tasks at regular intervals.

2. Establish Clear Roles and Responsibilities

In a TPM program, operators are expected to handle basic maintenance (like cleaning and lubrication), while technicians tackle more complex tasks.

Best practice: Use work orders to assign specific tasks to the right personnel so there’s no confusion.

3. Use Work Orders to Track Equipment Performance

One of TPM’s goals is to make data-driven decisions. Work orders provide valuable insights into:

  • Common failure points
  • Time taken for repairs
  • Trends in equipment performance

Best practice: Log maintenance activities and analyze patterns to spot potential issues before they lead to failures.

4. Improve Response Time with Automated Workflows

A slow response to equipment failures = lost productivity. Work orders help streamline emergency repairs by ensuring quick task allocation and priority setting.

Best practice: Set up automated alerts so maintenance teams are notified instantly when an issue arises.

5. Embed Continuous Improvement into Work Order Management

TPM isn’t a one-and-done strategy – it’s an ongoing process. Work order data helps identify inefficiencies and improve maintenance workflows over time.

Best practice: Regularly review work order data to refine schedules, eliminate bottlenecks, and improve uptime.

Real-World Example: How Work Orders Power TPM in Action

Let’s say a manufacturing company wants to reduce equipment failures on its production line.

Before implementing TPM with work orders:

  • Machines would break down unexpectedly, leading to costly downtime.
  • Operators didn’t have a structured way to report small issues before they became major failures.
  • Maintenance was reactive, meaning problems were only fixed after they occurred.

After implementing TPM with work orders:

  • Preventive maintenance tasks were scheduled automatically.
  • Operators were assigned basic maintenance duties through structured work orders.
  • A CMMS tracked work order history, helping managers identify patterns and prevent failures before they happened.

The result? Reduced breakdowns, increased uptime, and huge cost savings.

Final Thoughts

If you want to successfully implement a TPM strategy, you need a structured way to manage maintenance tasks – and that’s where work orders shine.

By using work orders to standardize preventive maintenance, assign responsibilities, track performance, and optimize workflows, you can maximize equipment efficiency and minimize costly downtime.

Ready to take your TPM strategy to the next level with FieldEx CMMS? Reach out for a free demo today to get started! Or reach out with any questions you may have. We’re here to help.

Frequently Asked Questions | TPM Strategy

1. What is Total Productive Maintenance (TPM)?

TPM is a proactive maintenance approach focused on maximizing equipment effectiveness. It emphasizes teamwork, operator involvement and continuous improvement through standardized processes and data-driven decisions.

2. Why are work orders important in TPM?

Work orders turn TPM theory into action. They standardize routine tasks, assign accountability, track maintenance data, and support continuous improvement by providing a clear execution framework.

3. What are the 8 pillars of TPM?

The 8 pillars are:

  1. Autonomous Maintenance
  2. Planned Maintenance
  3. Quality Maintenance
  4. Focused Improvement
  5. Early Equipment Management
  6. Training & Education
  7. Safety, Health & Environment
  8. Administrative & Office TPM

Each supports a specific area of operational reliability and efficiency.

4. How do work orders support Autonomous Maintenance?

Work orders empower operators to take ownership of basic maintenance tasks (like inspections, cleaning, and lubrication) by assigning standardized actions they can perform daily, with clear tracking and escalation rules.

5. What KPIs should I track when implementing TPM with work orders?

Common TPM-related KPIs include:

  • OEE (Overall Equipment Effectiveness)
  • MTTR (Mean Time to Repair)
  • MTBF (Mean Time Between Failures)
  • Preventive Maintenance Compliance
  • Number of breakdowns per asset

6. Can I implement TPM without a CMMS?

You can start with spreadsheets or paper logs, but a CMMS (like FieldEx) makes implementation much easier. It automates scheduling, assigns tasks, logs results, and generates reports to support TPM decisions in real time.

7. How do I start a TPM pilot using work orders?

Start by selecting one critical asset or line. Create preventive and operator-level tasks as digital work orders, assign them clearly, and monitor results. This “pilot” builds internal support before scaling across your facility.

8. What are some common challenges in TPM implementation?

  • Lack of team buy-in
  • Poor documentation
  • Inconsistent task completion
  • Missing feedback loops
  • Limited tracking tools

Using a structured work order system helps solve most of these by standardizing execution and making performance visible.

9. How do work orders help improve OEE?

Work orders reduce unplanned downtime, improve maintenance response time, and prevent repeat failures. All of these boost the three components of OEE: availability, performance and quality.

10. How can FieldEx help with TPM implementation?

FieldEx CMMS simplifies TPM execution by turning every TPM pillar into trackable, automated workflows. You can:

  • Assign operator-level tasks
  • Schedule preventive actions
  • Monitor KPIs like MTTR and OEE
  • Standardize procedures with templates
  • Drive continuous improvement with real-time data

Want to see how FieldEx works? Book a free demo and explore how we help teams make TPM simple and effective.

Related reads:

  1. What is a Work Order? How to Create and Manage Work Orders
  2. ‍How to Plan and Schedule Maintenance Work Orders
  3. The Complete Guide to Work Order Data Analytics (2025 Edition)
  4. Why You Need a Maintenance Metrics Tracker
  5. Top 7 Coffee Business KPIs You Should Track
  6. 7 Best Maintenance Work Order Software 2025
  7. CMMS Integrations: The Essential Guide to Smarter Maintenance
  8. What to Consider Before Buying a CMMS Software
  9. How to Fix Maintenance Issues with CMMS and Cut Downtime
  10. ‍FRACAS 101: How to Leverage Failure for Maximum Output
  11. How to Master Asset Tracking and Maximize Your Data
  12. The P-F Curve in Maintenance: Predict Failures, Prevent Downtime
  13. FieldEx CMMS: Ultimate Guide

About the Author

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The FieldEx Team

FieldEx is a B2B field service management software designed to streamline operations, scheduling, and tracking for industries like equipment rental, facilities management, and EV charging, helping businesses improve efficiency and service delivery.

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