Why You Need a Maintenance Metrics Tracker

Get our FREE Maintenance Metrics Tracker to measure KPIs like MTTR, MTBF, backlog age, and more. Track performance weekly and improve maintenance outcomes.
The FieldEx Team
May 8, 2025
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In the world of maintenance, what you don’t track can hurt you.

Whether you're keeping coffee machines humming, managing multiple properties, or ensuring uptime in a busy manufacturing plant, one truth applies: if you want better performance, you need better visibility.

That’s where our FREE Maintenance Metrics Tracker comes in.

It’s a powerful, plug-and-play spreadsheet designed to help maintenance teams (just like yours!) get a grip on performance, spot issues early and make data-driven decisions. No more flying blind. No more gut guesses. Just real numbers, real clarity and real improvements.

The Real Cost of Not Tracking Maintenance Metrics

Let’s talk reality. Too many teams rely on outdated systems: scattered spreadsheets, scribbled notes, or no tracking at all. The results?

  • Surprise breakdowns that derail your day (and blow up your budget)
  • No consistent way to spot patterns or predict failures
  • A struggle to justify staffing, budget, or equipment needs
  • Missed preventive maintenance that shortens equipment life
  • Long backlogs that slowly erode productivity

Sound familiar?

Businesses that consistently monitor their maintenance KPIs often see significant improvements in cost control and equipment uptime. It’s not just good practice; it’s a smart, strategic move.

When Bad Tracking Gets Expensive

Picture this: A food packaging plant is ramping up production for the holidays. Suddenly, a major packaging line breaks down. Chaos ensues. Downtime hits $15,000/hour. The maintenance team is scrambling. When asked about the equipment’s history, they come up empty; no clear records, no trends, no answers.

Could the failure have been prevented? Maybe. But without solid data, there’s no way to know.

This isn’t just a one-off nightmare, it’s a cautionary tale. Poor maintenance tracking doesn’t just cost money; it costs trust, clarity and control.

Meet the FieldEx Maintenance Metrics Tracker (Free & Downloadable)

We built the FieldEx Maintenance Metrics Tracker to change all that.

It’s a simple spreadsheet tool, but don’t let that fool you; it’s packed with value. You can:

  • Track the metrics that matter most
  • Spot trends before they become trouble
  • Justify your budget with real data
  • Benchmark your performance
  • Create a week-by-week history for smarter planning

What You Can Track (And Why It Matters)

The tracker covers 5 key maintenance KPIs:

1. Mean Time To Repair (MTTR)

See how quickly your team responds when equipment breaks. Lower MTTR = more efficient repairs.

2. Mean Time Between Failures (MTBF)

Track equipment reliability. A higher MTBF indicates fewer breakdowns and better performance.

3. Schedule Compliance

Measure how often preventive maintenance tasks are completed on time. This is key to staying proactive.

4. Planned Maintenance Percentage

This shows how much of your maintenance is planned versus reactive. High percentages mean fewer surprises.

5. Backlog Age

See how long tasks stay open. A lower backlog age signals better task management and quicker turnaround.

Note: Each metric is color-coded to help you quickly identify areas of concern.

How to Use the Tracker (Step-by-Step)

  1. Download the Maintenance Metrics Tracker.
  2. Make a copy for your team to edit and update weekly.
  3. Input data (such as completed work orders; hours of unplanned downtime; number of failures; repair hours; preventive maintenance tasks scheduled vs completed; total maintenance hours worked; backlogged work orders and their age)
  4. The dashboard auto-calculates each KPI and provides weekly, color-coded insights.
  5. Use the Weekly Notes section to highlight anything that may have influenced performance.

Example

Let’s say you run a pest control company. Here's your Week 1 data:

  • 45 service work orders completed
  • 6 hours of unplanned downtime
  • 3 equipment failures
  • 12 total repair hours
  • 50 preventive tasks scheduled, 42 completed
  • 75 maintenance hours worked
  • 8 backlogged work orders open for 28 days

The tracker auto-generates:

  • MTTR: 4 hours
  • MTBF: 14 hours
  • Schedule Compliance: 84%
  • Planned Maintenance %: 84%
  • Backlog Age: 3.5 days

Fast-forward a month, and you're seeing patterns. For example, sprayers keep failing. You investigate, implement a fix – and your downtime drops 70%. All because you had the right metrics in front of you.

Conclusion

Maintenance isn’t just about fixing things when they break; it’s about preventing problems before they start. And the only way to do that effectively is by tracking the right metrics.

Our Maintenance Metrics Tracker gives you the clarity, structure and insight you need to elevate your maintenance operations from reactive to strategic. With weekly tracking, clear KPIs and an easy-to-use dashboard, you’ll spend less time guessing and more time optimizing.

So whether you're running a lean team or managing a complex operation, this free tool can help you stay on top of performance, and ahead of costly breakdowns.

Don’t wait for the next breakdown. Download your FREE tracker, start logging your data, and take control of your maintenance outcomes today!

Author for this article:

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Written by

The FieldEx Team

FieldEx is a B2B field service management software designed to streamline operations, scheduling, and tracking for industries like equipment rental, facilities management, and EV charging, helping businesses improve efficiency and service delivery.

Complex operations simplified with one software.

No paperwork. No spreadsheets. No blindspots. Just one solution that simplifies your field service operations.
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