Category | Description |
|---|---|
Uptime SLA | 99.9% GUARANTEED Status page available publicly. Historical uptime for 2025: 99.94%. |
FieldEx does not renace vour CPMS: we act as the executioni layer. We parse standard protocols to automate ticket
ceneration
Native handling of error codes (e.a.. ConnectorLockFailure. HighTemp).
Pre-built error libraries for Tritium, ABB. BTC Power, Signet, and Tesla Supercharger V3/V4.
Automated logic to satify 23 CFR 680.112 data submittal requirements.
TE outage rpason == "Grid Failure"
AND evidence_photo == TRUE
AND utility ticket id != NULL
THEN set_status ("Excluded_Time");
Category | Description |
|---|---|
API Integration | Core data integration points are available through RESTful API (e.g. inventory transfers, job completions, etc) |
Webhooks | Event-driven architecture supported. |
Authentication | OAuth 2.0 Framework Utilizes industry-standard OAuth 2.0 (Client Credentials and Authorization Code grants) for secure API access. This is the primary method used to build and authorize custom third-party connectors. |
OCPP Integration (coming soon) | OCPP 1.6J & 2.0.1 Parsing: Native handling of error codes (e.g., ConnectorLockFailure, HighTemp). |
IoT Telemetry | IoT integration supported through MQTT or RESTful APIs |

Sync Accounts & Case Status.

Decrement inventory & generate POs.

Customer self-scheduling logic.

Generation of reports
Category | Description |
|---|---|
Disaster Recovery | • RPO (Recovery Point): 15 Minutes • RTO (Recovery Time): 4 Hours. |