Technical Details

Infrastructure & Security

Category
Description
Uptime SLA
99.9% GUARANTEED
Status page available publicly. Historical uptime for 2025: 99.94%.

OCPP Integration (The Brain) - coming soon

FieldEx does not renace vour CPMS: we act as the executioni layer. We parse standard protocols to automate ticket
ceneration

01
OCPP 1.6J & 2.0.1 Parsing

Native handling of error codes (e.a.. ConnectorLockFailure. HighTemp).

02
Vendor Agnostic

Pre-built error libraries for Tritium, ABB. BTC Power, Signet, and Tesla Supercharger V3/V4.

NEVI Compliance (The Shield)

Automated logic to satify 23 CFR 680.112 data submittal requirements.

// Example Logic Flow

TE outage rpason == "Grid Failure"
AND evidence_photo == TRUE
AND utility ticket id != NULL
THEN set_status ("Excluded_Time");

API & Connectivity

Category
Description
API Integration
Core data integration points are available through RESTful API (e.g. inventory transfers, job completions, etc)
Webhooks
Event-driven architecture supported.
Authentication
OAuth 2.0 Framework
Utilizes industry-standard OAuth 2.0 (Client Credentials and Authorization Code grants) for secure API access. This is the primary method used to build and authorize custom third-party connectors.
OCPP Integration (coming soon)
OCPP 1.6J & 2.0.1 Parsing: Native handling of error codes (e.g., ConnectorLockFailure, HighTemp).
IoT Telemetry
IoT integration supported through MQTT or RESTful APIs

Connector Library

Salesforce

Sync Accounts & Case Status.

Calendly

Decrement inventory & generate POs.

Google Calendar

Customer self-scheduling logic.

PowerBI

Generation of reports

Book a demo with us
Want to create a ready connector with your software? Contact Us

Data Governance & Recovery

Category
Description
Disaster Recovery
RPO (Recovery Point): 15 Minutes
RTO (Recovery Time): 4 Hours.