Machines frequently break down due to a lack of scheduled servicing, increasing customer downtime.

No centralized system for tracking resulting in misplaced equipment and stock shortages.

Sales teams overpromise without checking technician availability.

Untracked rental periods, lost loaner machines, and inefficient return inspections.

Manual technician assignments and lack of real-time tracking delay service responses.

Manual quoting, rental agreements, and unverified machine availability lead to lost opportunities and double bookings.

Missed safety checks, no audit trails, and unstructured risk assessments lead to regulatory and liability concerns.

Missed maintenance reminders, invoicing errors, and untracked support requests cause confusion and dissatisfaction.