What energy regulators ask for during EV, battery and solar maintenance audits

This guide explains what regulators look for during EV, battery and solar maintenance audits – and what evidence teams need to be audit-ready.
The FieldEx Team
January 19, 2026
Header image

If you’ve never been through a maintenance audit, it’s easy to imagine something dramatic.

Clipboards.
Trick questions.
Someone trying very hard to catch you out.

If you have been through one, you already know the truth: most energy maintenance audits are quiet, structured and very predictable.

They usually come down to one thing: Proof.

Proof that maintenance was done, proof that it was done safely, proof that it happened when you said it did. Not opinions. not explanations. Records.

Let’s break down what energy regulators actually ask for during EV, battery and solar maintenance audits – and why teams that understand this upfront tend to have much calmer audit experiences.

What Do Energy Regulators Actually Ask for During Maintenance Audits?

Energy regulators ask for evidence that maintenance was performed correctly, safely, and on time. That evidence typically includes:

  • work orders,
  • timestamps
  • technician details
  • safety procedures followed
  • parts used
  • verification tests, and
  • supporting proof like photos or readings.

The goal isn’t to debate whether the equipment was fixed. It’s to verify that the process behind the fix holds up.

How Maintenance Audits Actually Work (simple explanation)

Audits aren’t interviews. They’re evidence reviews.

Regulators and auditors usually arrive with:

  • A defined scope (specific assets, dates or incidents)
  • A checklist of required records
  • Clear expectations around traceability

They’re not asking: “Can you explain how you usually do maintenance?” They’re asking: “Show me the record for this asset during this time period.”

If your records tell a clean, consistent story, audits stay routine. If they don’t, even good maintenance work can start to look questionable.

The Six Things Regulators Almost Always Look For

Across EV charging, battery energy storage, and solar operations, regulators tend to focus on the same core categories.

1) Asset identification

Auditors want to know exactly which asset was worked on and where it’s located. Asset IDs, site names, and locations need to be unambiguous.

2) Maintenance history

They’ll review:

  • What work was performed
  • Whether it was preventive or corrective
  • How often maintenance occurs
  • Whether the same issues keep repeating

Patterns matter more than one-off fixes.

3) Timelines

This is one of the most common audit pressure points.

Auditors typically look for:

  • When an issue was detected
  • When work was assigned
  • When a technician arrived onsite
  • When service was restored

Missing or inconsistent timestamps raise questions quickly.

4) People

Audits almost always ask:

  • Who performed the work?
  • What role did they have?
  • Were qualifications or certifications required?

“Handled by the team” doesn’t count as a record.

5) Safety procedures

For energy assets, safety documentation is non-negotiable.

In the US, OSHA’s lockout/tagout standard (29 CFR 1910.147) requires documented control of hazardous energy during servicing and maintenance where unexpected energization could cause injury. (https://www.law.cornell.edu/cfr/text/29/1910.147)

Auditors want to see:

  • Which safety steps applied
  • Whether they were followed
  • Whether they were recorded

6) Verification

Finally, auditors ask the most reasonable question of all:

“How do you know the fix worked?”

Verification tests, readings or confirmations close the loop and matter more than many teams expect.

What Regulators Look for in EV Charging Maintenance Audits

EV charging audits are often uptime-driven. This is especially true for chargers funded under the National Electric Vehicle Infrastructure (NEVI) Program, which is administered by the US Department of Transportation’s Federal Highway Administration (FHWA).

Under the NEVI rule, each charging port must maintain an average annual uptime of greater than 97%, as defined in 23 CFR Part 680 (https://www.ecfr.gov/current/title-23/part-680).

Importantly, “uptime” doesn’t just mean the charger looks online. The rule defines uptime in terms of the charger being:

  • Online and available (or in use)
  • Capable of dispensing electricity properly

Because of this, EV charging audits often ask for:

  • Uptime calculations
  • Downtime incident records
  • Maintenance response timelines
  • Work orders tied directly to outages
  • Proof the charger was returned to service

A common audit request sounds like: “Show me the maintenance records for this charger during its last downtime event.”

What Regulators Look for in Battery Energy Storage Maintenance Audits

Battery energy storage systems bring added scrutiny because they involve high energy density and safety risk.

Regulators and inspectors often align expectations with safety guidance from bodies like the National Fire Protection Association (NFPA) and research from the US Department of Energy and NREL on energy storage safety and operations (https://www.nrel.gov/grid/energy-storage.html).

Battery maintenance audits commonly focus on:

  • Inspection and preventive maintenance schedules
  • Documentation of safety procedures
  • Incident or abnormal event records
  • Corrective maintenance steps
  • Verification testing after work

In battery audits, how work was done matters as much as whether the system is running.

What Regulators Look for in Solar Maintenance Audits

Solar audits tend to be more process-oriented and less urgent – but still thorough.

Guidance and best practices often draw from research and operational frameworks published by the National Renewable Energy Laboratory (NREL), particularly around solar O&M consistency and performance tracking (https://www.nrel.gov/solar/operations-maintenance.html).

Auditors typically look for:

  • Inspection logs
  • Preventive maintenance records
  • Corrective maintenance documentation
  • Performance verification
  • Asset-level maintenance history

Solar audits reward consistency. Clear, repeatable processes matter more than speed.

What Regulators Usually Don’t Ask For

This part catches many teams off guard. Auditors generally don’t ask for:

  • Opinions
  • Verbal explanations without records
  • Dashboards with no supporting documentation
  • “This is how we usually handle it” stories

They’re not there to interpret intent. They’re there to review evidence.

The Red Flags That Trigger Deeper Audit Scrutiny

Certain issues almost always lead to follow-up questions:

  • Missing work orders
  • Inconsistent timestamps
  • Vague notes like “checked” or “fixed”
  • No photos or readings attached
  • Parts replaced but not recorded
  • Safety steps implied but not documented
  • Records scattered across multiple systems

None of these mean the work wasn’t done. They just make it hard to prove.

What “Audit-Ready” Maintenance Actually Looks Like

Audit-ready maintenance isn’t complicated. It simply means:

  • Each job has a clear work order
  • Required steps are documented
  • Evidence is attached to the record
  • Verification is recorded
  • Everything ties back to the asset

You should be able to pull a complete maintenance record without detective work.

How Teams Stay Audit-Ready All Year (Without Panic)

Teams that handle audits well don’t treat them as special events. They:

  • Standardize workflows
  • Require key fields and evidence
  • Capture documentation in the field
  • Review records regularly
  • Know exactly where their data lives

Audit readiness isn’t a project. It’s a byproduct of good execution.

The Systems That Make Audit-Ready Maintenance Easier

Monitoring tools are excellent at detecting issues. Spreadsheets are fine – until scale and audits enter the picture. Audit readiness usually comes from execution-layer systems that:

  • Structure work orders
  • Enforce documentation
  • Capture evidence in real time
  • Maintain asset histories
  • Make records easy to export

Platforms like FieldEx are built around this execution layer – helping teams turn everyday maintenance work into clean, audit-ready records without adding friction.

A Practical Maintenance Audit Checklist for Energy Teams

Before an audit, ask yourself:

  • Can we pull records by asset quickly?
  • Are timestamps complete and consistent?
  • Is evidence attached to each job?
  • Are safety steps documented where required?
  • Can we clearly explain downtime events?
  • Can we export records without scrambling?

If the answer is “yes,” audits tend to stay boring – in the best possible way.

The Big Takeaway

Energy maintenance audits aren’t mysterious. They’re structured, evidence-driven, and surprisingly predictable.

Regulators don’t expect perfection. They expect clear records that tell a complete story.

When maintenance workflows are designed to capture proof as work happens, audits stop being stressful and start feeling routine.

And honestly, that’s exactly where you want them.

Curious what audit-ready maintenance looks like in practice? You can book a free FieldEx demo or get in touch to see how teams are simplifying audit prep without adding paperwork.

Frequently Asked Questions (FAQs)

What do energy regulators actually look for during maintenance audits?

They look for proof. Specifically, clear records that show what work was done, when it was done, who did it, what safety steps were followed, and how the fix was verified. The focus is less on explanations and more on evidence.

Do regulators audit preventive maintenance or only breakdown repairs?

Both. Audits often review patterns across preventive maintenance (planned inspections and servicing) and corrective maintenance (repairs after failures). Regulators want to see that issues are managed consistently, not just fixed when something breaks.

Are EV charging, battery, and solar audits all the same?

The structure is similar, but the emphasis differs. EV charging audits tend to focus on uptime and downtime response. Battery audits place more weight on safety procedures and verification. Solar audits usually emphasize consistency, inspections, and long-term maintenance records.

Does monitoring data count as audit evidence?

Monitoring data helps show when something went wrong, but on its own, it’s usually not enough. Regulators typically want that data tied to maintenance records that show what actions were taken and how the issue was resolved.

What happens if maintenance records are incomplete or missing?

Incomplete records don’t automatically mean non-compliance, but they almost always lead to follow-up questions, deeper reviews, or corrective actions. In audits, missing documentation creates uncertainty – and uncertainty is what auditors try to eliminate.

Are contractors included in maintenance audits?

Yes. If contractors perform maintenance on regulated or critical assets, their work is usually held to the same documentation and evidence standards as in-house teams. “The contractor handled it” isn’t considered sufficient proof.

How can teams prepare for audits without scrambling at the last minute

The simplest answer is to build audit readiness into everyday work. Standardized work orders, required documentation, and evidence captured during the job make audits routine instead of stressful. When records are created as work happens, there’s very little to “prepare” later.

About the Author

Dashboard mockup

The FieldEx Team

FieldEx is a B2B field service management software designed to streamline operations, scheduling, and tracking for industries like equipment rental, facilities management, and EV charging, helping businesses improve efficiency and service delivery.

Complex operations simplified with one software.

No paperwork. No spreadsheets. No blindspots. Just one solution that simplifies your field service operations.
Header image