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You’ve hit your 97% uptime. Your "Ghost Chargers" have been exorcised, and your trunk stock is perfectly managed. But during a routine federal audit, a regulator pulls a single work order from six months ago and asks one question: "Was this electrician EVITP-certified on the day of this repair?" If you have to dig through spreadsheets, expired PDFs or HR folders to find the answer, you’ve already lost.
Compliance is no longer a post-game report – it is a real-time requirement. Under the National Electric Vehicle Infrastructure (NEVI) formula program, the technician’s credentials are just as important as the charger’s heartbeat.
This guide explores why automated certification tracking is the only way to protect your subsidies from "credential-driven" clawbacks.
Federal regulation 23 CFR 680.106 mandates that the workforce installing, maintaining, and repairing NEVI-funded chargers must be EVITP-certified or have graduated from a registered apprenticeship program. This standard was established to ensure that high-voltage DC fast-charging (DCFC) infrastructure is handled with a uniform level of safety, reducing the risk of catastrophic hardware failure or technician injury.
The danger to your O&M margin isn't usually intentional negligence; it’s administrative lag. In a rapidly scaling field team, managing a "certification gap" becomes a full-time job.
To satisfy audit standards, operators must move from manual tracking to Automated Credential Guarding. By integrating a Certification Tracker into your Field Service Management (FSM) system, you can implement "Hard Stops" that automatically prevent work orders from being assigned to any technician whose specific credentials (EVITP, OSHA 30, or State Licensing) are expired or missing.
While EVITP is the federal "Gold Standard", a truly resilient O&M strategy tracks the full stack of technical competence:
When the Federal Highway Administration (FHWA) or a state DOT requests proof of compliance, you shouldn't be hunting for files. Your System of Record should allow you to export a Defensible Audit Trail – a single report linking the Asset ID, the Work Order and the verified Certification Status of the technician at the exact time of the repair.
In the high-stakes world of federally funded infrastructure, your workforce is either your greatest asset or your biggest liability. Operational resilience isn't just about fixing the hardware; it’s about "Hard-Guarding" the legality of every turn of the wrench.
When you automate your certification tracking, you aren't just managing people – you're insuring your revenue.
Want to see how FieldEx enables automated credential guarding and real-time expiration alerts? Book a free demo today, or simply reach out. We're here to help.

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