Vending Machine Maintenance Software

Your vending machines should always deliver.
With FieldEx, they do.

No more stockouts. No more service delays. Just one smart platform
that keeps your vending machines running and your profits flowing.

OVERVIEW

Protect your margins.
Power your vending business.

Missed restocks and unexpected failures are frustrating AND expensive.
With FieldEx, you’ll stay ahead of issues, automate what matters,
and keep every machine earning.

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Make the change today. Click the button below to talk to one of our experts.

Hidden costs draining your vending business

Breakdowns, missed restocks and inefficient service routes all add up, quietly eating into your profits. FieldEx is the CMMS built to fix that.

These challenges result in great losses in potential revenue

$100,000

Loss from a coffee machine provider that makes $1M in revenue

80%

Customers switch brands due to poor customer experience

Reactive Maintenance

Machines frequently break down due to a lack of scheduled servicing, increasing customer downtime.

Disorganized Asset Management

No centralized system for tracking resulting in misplaced equipment and stock shortages.

Poor Coordination Between Teams

Sales teams overpromise without checking technician availability.

Rental & Leasing Challenges

Untracked rental periods, lost loaner machines, and inefficient return inspections.

Inefficient Field Service

Manual technician assignments and lack of real-time tracking delay service responses.

Slow & Inefficient Sales Process

Manual quoting, rental agreements, and unverified machine availability lead to lost opportunities and double bookings.

Compliance & Safety Risks

Missed safety checks, no audit trails, and unstructured risk assessments lead to regulatory and liability concerns.

Lack of Communication & Reporting

Missed maintenance reminders, invoicing errors, and untracked support requests cause confusion and dissatisfaction.

We understand your challenges

How we do it at FieldEx

Watch the quick demos below to get a clear picture of how to implement them into your business

What our software offer

Work order management

- Job assignment
- Attachments
- Digital signature
- Real-time updates
- Work order templates
- Travel time & mileage

Equipment tracking

- Detailed records
- QR & barcode scans
- Contracts
- Running hours
- Routine maintenance
- Service & repair history

Dispatch

- Technician auto-assignment
- Drag-and-drop schedule edits
- Real-time GPS tracking
- Live job status updates
- Automated notifications
- SLA-based dispatch rules

Mobile app

- Access jobs offline
- Upload photos & notes
- Capture e-signatures
- In-app inventory usage
- Real-time sync
- Mobile checklists

Inventory management

- Live stock visibility
- Low-stock alerts
- QR/barcode scanning
- Part usage logs
- Multi-location tracking
- Auto restock triggers

Analytics

- Real-time dashboards
- Technician metrics
- SLA compliance stats
- Asset downtime trends
- Custom reports
- Exportable KPIs

Inspection

- Custom checklists
- Photo documentation
- Pass/fail ratings
- Auto work orders
- Time-stamped logs
- PDF reports

Preventive maintenance

- Maintenance plans
- Auto maintenance scheduling
- Asset service logs
- Mobile PM checklists
- Maintenance reminders
- Downtime tracking

Tailored pricing plan

Get started on the pro plan with a free 14-day trial to get the full experience.

Lite
Up to 5 users
RM0MYR
Yes, it's 100% free!
Asset lifecycle management
PDF export
Spare parts inventory
Multi language support
Growth
6 users and above
RM65MYR
per user / month
Everything in Lite, plus:
Site management
Project management
Dedicated support
Pro
6 users and above
RM210MYR
per user / month
Everything in Growth, plus:
Preventative maintenance
Asset analytics & meter logs
Inventory and stock control
Custom workflows
API integration
Asset requisition workflows
FieldEx Intelligence
Enterprise
For larger teams
Contact us
Everything in Pro, plus:
SLA management
Feedback surveys
Custom email
Custom notification template
Lite
Up to 5 users
RM0MYR
Yes! It is 100% free
Free, no credit info needed
Asset lifecycle management
PDF export
Spare parts inventory
Multi language support
Growth
6 users and above
RM40MYR
per user / month
Save 34%
Everything in Lite, plus:
Site management
Project management
Dedicated support
Pro
6 users and above
RM150MYR
per user / month
Save 30%
Everything in Growth, plus:
Preventative maintenance
Asset analytics & meter logs
Inventory and stock control
Custom workflows
API integration
Asset requisition workflows
FieldEx Intelligence
Enterprise
For larger teams
Contact us
Save 30%
Everything in Pro, plus:
SLA management
Feedback surveys
Custom forms
Custom notification template

Are you a non-profit or NGO? We proudly offer our Pro tier free of charge to qualified NGOs. Get in touch with us to learn more and apply!

AI-Powered vending machine service management

provide insights into team performance and engagement

AI Overview

AI overview of all machine installations.

AI Service Summary Reports

Get concise summaries highlighting recurring issues, parts replaced, and insights on specific machine models.

Service Time Predictions

AI-powered estimates for helping you schedule the right number of technician.

Intelligent Maintenance Checklists

Vending machine-specific maintenance checklists with a simple prompt.

Smart Parts Inventory

Receive AI-driven recommendations for vending machine parts based on service history

AI Knowledge Center

Upload machine manuals, brewing guides, and training materials to create an AI-powered knowledge hub that delivers model-specific troubleshooting advice.

Step-by-Step Repair Guidance

Get intelligent step-by-step repair instructions based on machine type, common issues, and maintenance history

Featured resources

Guides, templates and articles you need for your vending machine business

Frequently asked questions

Everything you need to know about FieldEx

Still have questions? Contact us directly!

Book a demo with us
1. Can FieldEx automate maintenance and service scheduling for vending machines?
2. How does FieldEx track vending machine inventory and spare parts?
3. Can FieldEx handle on-site and workshop repairs for vending machines?
4. Does FieldEx support customer communication and notifications?
5. How does FieldEx improve field service management for vending machine technicians?
COFFEE MACHINE PROVIDERS

Book a quick chat
with us now!

Speak with one of our experts for 15 min

"If you want to elevate your customer experience, go and use FieldEx."
"FieldEx has given us visibility while not being too intrusive to what the guys are doing."
"I think it's a game changer, and nobody else has what we have at the moment."