Coffee Machine Maintenance Software

Your coffee machines
should never go cold.
With FieldEx, they won’t.

No more unplanned downtime. No more patchy repairs. Just a single, powerful
platform that keeps your coffee machines running and your customers satisfied.

Future-proof your coffee machine business

Running a coffee machine business is hard enough.
Don’t let avoidable downtime and repair chaos eat into your profits.
With FieldEx, you get control, speed and clarity. All in ONE place.

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Make the change today. Click the button below to talk to one of our experts.

Hidden costs brewing behind the scenes

Inefficiencies in repairs, parts and scheduling quietly erode your bottom line. FieldEx is the CMMS built to fix that.

These challenges result in great losses in potential revenue

$100,000

Loss from a coffee machine provider that makes $1M in revenue

80%

Customers switch brands due to poor customer experience

Reactive Maintenance

Machines frequently break down due to a lack of scheduled servicing, increasing customer downtime.

Disorganized Asset Management

No centralized system for tracking resulting in misplaced equipment and stock shortages.

Poor Coordination Between Teams

Sales teams overpromise without checking technician availability.

Rental & Leasing Challenges

Untracked rental periods, lost loaner machines, and inefficient return inspections.

Inefficient Field Service

Manual technician assignments and lack of real-time tracking delay service responses.

Slow & Inefficient Sales Process

Manual quoting, rental agreements, and unverified machine availability lead to lost opportunities and double bookings.

Compliance & Safety Risks

Missed safety checks, no audit trails, and unstructured risk assessments lead to regulatory and liability concerns.

Lack of Communication & Reporting

Missed maintenance reminders, invoicing errors, and untracked support requests cause confusion and dissatisfaction.

We understand your daily grind

How we do it at FieldEx

Watch the quick demos below to get a clear picture of how to implement them into your business

The only coffee machine supplier software you need

Coffee machine Field Service Management Software

coffee machine CMMS Software

Coffee machine supplier work order software

Whether you’re running a team of 5 or 500, FieldEx gives your office and field teams real-time visibility into job progress, technician status, and customer history. With automated scheduling, mobile access, digital signatures, and smart notifications, your techs stay on-task and your customers stay informed.

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Coffee machine supplier equipment tracking software

If you’re managing hundreds of rooftop units across multiple sites or tracking tools across job crews, FieldEx keeps your operations tight and accountable. Technicians can scan equipment on-site, view maintenance logs, and update status all from their mobile app. Office teams can set reminders for inspections, flag replacements, and generate reports in seconds.

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Coffee machine supplier dispatch software

FieldEx automates technician assignments using proximity, skill sets, SLA rules, or availability to ensure the right tech gets the right job instantly. Dispatchers stay efficient with drag‑and‑drop rescheduling and get real‑time updates as technicians progress through jobs. Every step is transparent from the office to the field.

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Coffee machine supplier mobile app

FieldEx’s mobile-first design enables techs to access job details, asset and preventive maintenance history, attachments, checklists, and inventory usage. Every update, photo, digital signature, time-log is synced to the office in real time.

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Coffee machine supplier inventory management software

Never hunt for parts again. FieldEx centralizes inventory across trucks and warehouses, enabling barcode or QR scanning for checkout. Low-stock alerts and linked reorder workflows help prevent downtime and keep jobs moving forward.

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Coffee machine supplier analytics software

FieldEx delivers built-in analytics dashboards that track key KPIs job throughput, technician productivity, first-time fix, preventive maintenance compliance, and asset uptime. Exportable reporting enables data-driven planning, SLA compliance, and ROI analysis.

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Coffee machine supplier inspection software

Create custom digital inspection checklists with photos, ratings, and notes. Field techs complete audits on-site, flag issues, and automatically generate follow-up job orders when needed. Branded inspection reports are available instantly.

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Coffee machine supplier maintenance software

FieldEx simplifies preventive maintenance with smart scheduling, mobile checklists, and asset-based service tracking. Whether you’re managing recurring tune-ups or complex SLA-driven PMs, FieldEx keeps every task on time and every asset running longer with full visibility across your team.

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Coffee machine supplier CRM software

FieldEx consolidates customer profiles including equipment, contracts, work history, invoices, and communications into a single view. The system supports SLA monitoring, contract renewals, upsell reminders, and complete interaction history.

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AI-Powered coffee machine service management

provides insights into team performance and engagement

AI Overview

AI overview of all machine installations.

AI Service Summary Reports

Get concise summaries highlighting recurring issues, parts replaced, and insights on specific machine models.

Service Time Predictions

AI-powered estimates for helping you schedule the right number of technician.

Intelligent Maintenance Checklists

Create machine-specific maintenance checklists with a simple prompt.

Smart Parts Inventory

Receive AI-driven recommendations for coffee machine parts based on service history

AI Knowledge Center

Upload machine manuals, brewing guides, and training materials to create an AI-powered knowledge hub that delivers model-specific troubleshooting advice.

Step-by-Step Repair Guidance

Get intelligent step-by-step repair instructions based on machine type, common issues, and maintenance history

Tailored pricing plan

Get started on the pro plan with a free 14-day trial to get the full experience.

Lite
Up to 5 users
RM0MYR
Yes, it's 100% free!
Asset lifecycle management
PDF export
Spare parts inventory
Multi language support
Growth
6 users and above
RM65MYR
per user / month
Everything in Lite, plus:
Site management
Project management
Dedicated support
Pro
6 users and above
RM210MYR
per user / month
Everything in Growth, plus:
Preventative maintenance
Asset analytics & meter logs
Inventory and stock control
Custom workflows
API integration
Asset requisition workflows
FieldEx Intelligence
Enterprise
For larger teams
Contact us
Everything in Pro, plus:
SLA management
Feedback surveys
Custom email
Custom notification template
Lite
Up to 5 users
RM0MYR
Yes! It is 100% free
Free, no credit info needed
Asset lifecycle management
PDF export
Spare parts inventory
Multi language support
Growth
6 users and above
RM40MYR
per user / month
Save 34%
Everything in Lite, plus:
Site management
Project management
Dedicated support
Pro
6 users and above
RM150MYR
per user / month
Save 30%
Everything in Growth, plus:
Preventative maintenance
Asset analytics & meter logs
Inventory and stock control
Custom workflows
API integration
Asset requisition workflows
FieldEx Intelligence
Enterprise
For larger teams
Contact us
Save 30%
Everything in Pro, plus:
SLA management
Feedback surveys
Custom forms
Custom notification template

Are you a non-profit or NGO? We proudly offer our Pro tier free of charge to qualified NGOs. Get in touch with us to learn more and apply!

Featured resources

Guides, templates and articles you need for your coffee machine business

Frequently asked questions

Everything you need to know about FieldEx

Still have questions? Contact us directly!

Book a demo with us
1. Can FieldEx automate maintenance and service scheduling for coffee machines?
2. How does FieldEx track coffee machine inventory and spare parts?
3. Can FieldEx handle on-site and workshop repairs for coffee machines?
4. Does FieldEx support customer communication and notifications?
5. How does FieldEx improve field service management for coffee machine technicians?
COFFEE MACHINE PROVIDERS

Book a quick chat
with us now!

Speak with one of our experts for 15 min

"If you want to elevate your customer experience, go and use FieldEx."
"FieldEx has given us visibility while not being too intrusive to what the guys are doing."
"I think it's a game changer, and nobody else has what we have at the moment."