This downloadable checklist provides a step-by-step guide to daily maintenance tasks.
No more unplanned downtime. No more patchy repairs. Just a single, powerful
platform that keeps your coffee machines running and your customers satisfied.
Running a coffee machine business is hard enough.
Don’t let avoidable downtime and repair chaos eat into your profits.
With FieldEx, you get control, speed and clarity. All in ONE place.
Inefficiencies in repairs, parts and scheduling quietly erode your bottom line. FieldEx is the CMMS built to fix that.
Loss from a coffee machine provider that makes $1M in revenue
Customers switch brands due to poor customer experience
Machines frequently break down due to a lack of scheduled servicing, increasing customer downtime.
No centralized system for tracking resulting in misplaced equipment and stock shortages.
Sales teams overpromise without checking technician availability.
Untracked rental periods, lost loaner machines, and inefficient return inspections.
Manual technician assignments and lack of real-time tracking delay service responses.
Manual quoting, rental agreements, and unverified machine availability lead to lost opportunities and double bookings.
Missed safety checks, no audit trails, and unstructured risk assessments lead to regulatory and liability concerns.
Missed maintenance reminders, invoicing errors, and untracked support requests cause confusion and dissatisfaction.
Watch the quick demos below to get a clear picture of how to implement them into your business
Whether you’re running a team of 5 or 500, FieldEx gives your office and field teams real-time visibility into job progress, technician status, and customer history. With automated scheduling, mobile access, digital signatures, and smart notifications, your techs stay on-task and your customers stay informed.
If you’re managing hundreds of rooftop units across multiple sites or tracking tools across job crews, FieldEx keeps your operations tight and accountable. Technicians can scan equipment on-site, view maintenance logs, and update status all from their mobile app. Office teams can set reminders for inspections, flag replacements, and generate reports in seconds.
FieldEx automates technician assignments using proximity, skill sets, SLA rules, or availability to ensure the right tech gets the right job instantly. Dispatchers stay efficient with drag‑and‑drop rescheduling and get real‑time updates as technicians progress through jobs. Every step is transparent from the office to the field.
FieldEx’s mobile-first design enables techs to access job details, asset and preventive maintenance history, attachments, checklists, and inventory usage. Every update, photo, digital signature, time-log is synced to the office in real time.
Never hunt for parts again. FieldEx centralizes inventory across trucks and warehouses, enabling barcode or QR scanning for checkout. Low-stock alerts and linked reorder workflows help prevent downtime and keep jobs moving forward.
FieldEx delivers built-in analytics dashboards that track key KPIs job throughput, technician productivity, first-time fix, preventive maintenance compliance, and asset uptime. Exportable reporting enables data-driven planning, SLA compliance, and ROI analysis.
Create custom digital inspection checklists with photos, ratings, and notes. Field techs complete audits on-site, flag issues, and automatically generate follow-up job orders when needed. Branded inspection reports are available instantly.
FieldEx simplifies preventive maintenance with smart scheduling, mobile checklists, and asset-based service tracking. Whether you’re managing recurring tune-ups or complex SLA-driven PMs, FieldEx keeps every task on time and every asset running longer with full visibility across your team.
FieldEx consolidates customer profiles including equipment, contracts, work history, invoices, and communications into a single view. The system supports SLA monitoring, contract renewals, upsell reminders, and complete interaction history.
provides insights into team performance and engagement
AI overview of all machine installations.
Get concise summaries highlighting recurring issues, parts replaced, and insights on specific machine models.
AI-powered estimates for helping you schedule the right number of technician.
Create machine-specific maintenance checklists with a simple prompt.
Receive AI-driven recommendations for coffee machine parts based on service history
Upload machine manuals, brewing guides, and training materials to create an AI-powered knowledge hub that delivers model-specific troubleshooting advice.
Get intelligent step-by-step repair instructions based on machine type, common issues, and maintenance history
Get started on the pro plan with a free 14-day trial to get the full experience.
Are you a non-profit or NGO? We proudly offer our Pro tier free of charge to qualified NGOs. Get in touch with us to learn more and apply!
Guides, templates and articles you need for your coffee machine business
This downloadable checklist provides a step-by-step guide to daily maintenance tasks.
Troubleshoot the 40 most common coffee machine problems with this detailed guide.
Essential maintenance tips to keep your commercial coffee machines running.
Discover the top 9 reasons why FieldEx is the best choice for your field service management needs.
Everything you need to know about FieldEx
Speak with one of our experts for 15 min