WORK ORDER MANAGEMENT

The job isn't done until it's documented.

FieldEx manages the full lifecycle of a work order,  from creation and dispatch, through to on-site execution, sign-off, and the completion certificate in your customer's inbox. No spreadsheets or chasing technicians for updates.

Jobs set up the way the work actually runs.

An installation job looks nothing like a repair. So why should they share the same form? Work order types in FieldEx control which fields appear, which statuses are available, and which documents get generated at the end. Each job type is configured to match the actual workflow, instead of a generic template.

One template. Consistent every time.

Build a template once with the required parts, task sequences, checklists, and assigned team. No one forgets to add the checklist and no one skips the pre-work.

Steps that can't be skipped.

Mark tasks as mandatory, set the order they have to be completed in, and the job simply can't be closed until they're done. Compliance stops being something you audit after the fact and starts being something the system enforces on the day.

Follow-up work that creates itself.

If a technician flags a faulty cable mid-job (answers "No" to a checklist question) FieldEx automatically raises a new work order, from the right template, assigned to the right person. No phone call back to the office and nothing goes missing.